Computer Solutions Edinburgh, helmed by Mark, receives overwhelmingly positive reviews, portraying a reputation of integrity, reliability, and high-quality customer service. Patrons uniformly praise quick response times, fair pricing, and valuable advice that often exceeds expectations. Mark is lauded for his exceptional customer service, often going the extra mile to communicate the steps and reasoning behind his work. Customers feel reassured by his explanations and trust in his integrity. The consistent themes are Mark's professionalism, extensive knowledge, and the quality of service that leaves computers with a 'new lease of life.' The business seems to cater effectively to emergencies, as evidenced by the account of a customer whose urgent needs were met promptly on a weekend. Furthermore, Mark's COVID awareness and willingness to accommodate special requests such as home pick-up and delivery contribute to the overall excellent experience reported by clients.
The positive aspects of Computer Solutions Edinburgh center around the proprietor, Mark, who is frequently described as professional, knowledgeable, and genuinely caring about clients' needs. Customers value the clear communication, where the process and options are thoroughly explained, creating a sense of trust. Emergency and urgent IT needs are addressed promptly with satisfaction, as Mark is responsive and able to swiftly resolve issues, including weekend emergencies. Another key aspect highlighted is the business's transparency in pricing, which, coupled with the quality of service, yields a high perceived value for money. Mark's willingness to offer valuable advice even after the service, as well as the convenience of home pick-up and delivery service, further add to the customer satisfaction, making the overall experience highly positive.
The reviews provided do not contain any direct negative feedback about Computer Solutions Edinburgh or Mark's services. All customers seem to have had positive experiences, and no recurring issues or dissatisfaction are evident from the available data. It is important to note that a lack of negative feedback in a small sample of reviews may not provide a comprehensive picture of potential drawbacks. Prospective customers should consider seeking additional sources or testimonials to ensure a well-rounded understanding of the company's services.
Yes, Mark is known for his fast response times and ability to address emergency IT situations, including on weekends.
Customers report fair and reasonable pricing for the services offered, and they appreciate the transparency in the cost provided before the service.
Yes, Mark is praised for offering invaluable after-service advice and for his readiness to answer any follow-up questions customers may have.
Computer Solutions Edinburgh provide PC Repairs and Laptop repair services throughout the City of Edinburgh. We also offer a full range of IT Support services for businesses and home users.We assist users with Microsoft Windows, Linux and Apple Macintosh Computers.We strive to provide excellent customer service, we work quickly and offer very competitive rates.Our Computer repair and IT Support Services are carried out by highly skilled technicians experienced in dealing with hardware and software issues.If you Require assistance with your computers, please dont hesitate to get in touch
