OPATRA Reviews Summary

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Online Stores | GB

447 high road london n120af GB

Trustguide Rating

TrustScore®
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about OPATRA?

As of Mar 13, 2024, 228 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of OPATRA's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
January 18, 2024
Last updated
March 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of OPATRA's customers had a positive experience.

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OPATRA's customer reviews analysis

The collection of customer reviews for OPATRA reflects positively on the company's reputation, particularly highlighting the commendable customer service provided by a staff member named Marwan. Marwan's knowledge, politeness, and sales expertise are recurrent themes, with customers frequently noting his ability to explain products in detail, offer hands-on demonstrations, and provide a comfortable purchasing experience. The reviews imply that the interaction with staff significantly influences customer satisfaction. Furthermore, the mention of special offers and discounts available at the Trafford Centre location suggests that pricing and promotions are notable factors in the purchasing decision, enhancing the appeal of OPATRA's products.

Positive Feedback

OPATRA's customer feedback underscores several key positive aspects. Marwan, specifically mentioned in numerous reviews, has been praised for exceptional customer service, including his product knowledge, detailed explanations, and professionalism. The engaging presentations and tutorials he provides have been cited as influential in customers' decisions to purchase multiple products. The comfort and seamlessness of the sales experience are stressed as well, with the sales staff's ability to personalize the interaction and attend to customer queries. Promotions, such as those at the Trafford Centre, where products are offered at significantly reduced prices, also contribute to a rewarding customer experience, complementing the solid performance of the sales team.

Concerns and Threads

While the provided customer reviews are predominantly positive and showcase a strong customer service experience, they do not offer much insight into negative aspects of the customer feedback for OPATRA. Reviewers have not articulated specific criticisms or areas of dissatisfaction, preventing a comprehensive analysis of potential service or product shortcomings. The absence of negative feedback in the provided reviews implies a generally favorable perception of the company among those who have contributed commentary. Nonetheless, for a balanced and exhaustive understanding, it would be beneficial to seek out a broader and more heterogeneous set of reviews to identify and understand any areas where OPATRA may need to improve.

Frequently asked questions about OPATRA

Can I expect personalized service and product explanations during my visit?

Yes, based on recent customer reviews, OPATRA staff, particularly a salesperson named Marwan, is noted for offering personalized service, detailed product explanations, and hands-on demonstrations to enhance your shopping experience.

Are there any special offers available for OPATRA products?

Customers have mentioned special offers and discounts, especially at the Trafford Centre location. It is advisable to visit that location or inquire about any ongoing promotions to benefit from potential savings.

What types of products are customers typically satisfied with after purchasing from OPATRA?

Customers have expressed satisfaction with various products such as moisturizing cream, exfoliant, peeling gel, body scrub, and body butter. The high level of service accompanying these purchases has been commended as well.

Recent customer reviews and testimonials for OPATRA

OPATRA
SJ
5-Star
2024-01-16 22:52:58 +00:00
Marwan was great, he explained in details many products with mock up as well . I ended up buying 3 products. On trafford center is half price, highly recommended.
OPATRA
Kevin
5-Star
2024-01-17 18:54:14 +00:00
Amazing presentation and great results would love to buy these products Marwan B was great at his job and promoted these products expertly
OPATRA
Marryam
5-Star
2024-01-12 21:29:55 +00:00
Was walking past in trafford centre and was given a tutourial by Marwan B and was delighted by the service provided by him. Not only was he extremely nice but he took his time to answer questions and to ask us about what we were looking for. Based on this interaction alone i would definitely come back and purchase.
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Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.7
/5
228
reviews
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Average
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Poor
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About OPATRA

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