Omaze Reviews Summary

Unclaimed

Online Stores | US

Claimed

9942 Culver Blvd, Culver City California CA 90232 US

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Omaze?

As of Mar 13, 2024, 414412 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Omaze's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 18, 2024
Last updated
March 13, 2024

Own this business?

Claim your Trustguide profile ans start building genuine reltionship wih your customers.
Claim it today

Omaze's customer reviews analysis

Omaze has garnered a favorable reputation from the perspectives shared in recent reviews. The company is praised for its heavy advertising and support for various charities, with a particular commendation for involving smaller organizations. Customers appreciate the email reminders for competition closings, entry bundles, and an easily navigable personal dashboard. While the experience of winning is rare and often consists of minor prizes, there is an optimistic sense among customers, captured in the notion of a 'win-win situation,' suggesting they value contributing to meaningful causes over the potential prizes. The straightforward and enjoyable engagement process appears to enhance the overall customer experience. However, there is a desire for improvement in the timing around paydays for making entries and in the transparency of winner announcements, suggesting room for improvement in customer communications and drawing processes.

Positive Feedback

Positive feedback from Omaze customers focuses on the user-friendliness of the website and the simplicity of the ticket purchasing process. The clear instructions and level playing field provided in terms of winning chances are highlighted as significant advantages. Most customers have high regard for the added value of supporting worthwhile charities and enjoy the optimism brought by the possibility of substantial prizes. The sense of contributing towards a greater good while participating in a competition seems to strike a chord with many, as evidenced by the five-star ratings and enthusiastic recommendations to friends and family. Customers also express satisfaction with the updates provided by Omaze and the transparency regarding how the funds are used to assist deserving charities.

Concerns and Threads

Among the customer feedback for Omaze, a few points of criticism emerge. Some customers express concern regarding the timing of payment requests, particularly noting the inconveniences posed when entries are solicited before paydays. Furthermore, there appears to be some dissatisfaction regarding the post-competition phase, specifically the delays in announcing winners, which some users find too lengthy. Moreover, a sense of disappointment is hinted at among customers who consistently participate yet rarely win substantial prizes, suggesting that the rarity of major wins might impact user satisfaction. Nonetheless, despite these criticisms, customers appear to appreciate the charitable aspect of the service, which for some tempers the disappointment of not winning.

Frequently asked questions about Omaze

How does Omaze support charities through their competitions?

Omaze raises funds for charities by organizing competitions in which a portion of the proceeds from ticket sales goes towards various charitable causes. Customers participate by purchasing entries for a chance to win prizes, with the knowledge that their money is supporting meaningful work.

How are winners selected and announced in Omaze competitions?

Winners in Omaze competitions are typically chosen through a random drawing process. An independent third party usually administers this to ensure fairness. Winning details are supposed to be announced publicly; however, some customers have noted delays in the communication of these results.

Is there any assurance of winning a prize when participating in Omaze competitions?

While Omaze offers the opportunity to win prizes, there is no guarantee of winning. Chances of winning depend on the number of entries and are thus affected by the value of your ticket purchase. Customers should view participation primarily as a charitable contribution with the potential bonus of winning a prize.

Recent customer reviews and testimonials for Omaze

Omaze
JD
4-Star
2024-01-17 18:57:14 +00:00
Heavy advertising, supports many great charities (Having smaller charities gain from this would be even better to see!!). Email reminders to hit competition closing dates, offers of entry bundles, all entries filed in a personal dashboard. All good stuff! I've entered around 8 competitions but so far only received a £10 Amazon voucher. Maybe I'll win bigger next time! Paying for entries before pay day isn't a good time though.
Omaze
Jim Sarah Simms
4-Star
2024-01-17 14:18:57 +00:00
Website really easy to navigate, Omaze emails always polite and not at all oppressive. Similar cost as Postcode Lottery per month, been doing that for years, thought I'd give this a go 👌😊.
Omaze
CAROL
4-Star
2024-01-17 16:24:59 +00:00
I absolutely love Omaze. I feel really happy that I am contributing to some of the most wonderful causes and you get the added bonus of possibly winning a prize. A win-win situation. I do recommend Omaze to all of my friends and family.definitely worth 5 ⭐️⭐️⭐️⭐️⭐️
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Omaze's customers had a positive experience.

Positive
Neutral
Negative
More details
Omaze

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.8
/5
414412
reviews
Excellent
Good
Average
Fair
Poor
More details