Northeast Fence & Iron Works, Inc. has garnered a commendable reputation based on the customer reviews presented. Clients have consistently praised the company for its professionalism, prompt service, and the quality of its work. Positive experiences circulate around timely completions, adherence to given deadlines, and quality craftsmanship. The company is noted for its fair pricing, with several reviewers highlighting the value provided relative to the cost. The mention of 'no additional charge' for extra small services underlines the company's commitment to customer satisfaction. The communication style of the company is transparent and informational, keeping customers 'totally informed every step of the way.' The sentiment of gratefulness and a strong willingness to recommend the company to others indicates a high level of customer satisfaction and trust in the company's services.
The customer feedback for Northeast Fence & Iron Works, Inc. accentuates several key strengths of the company. First and foremost, the timeliness and efficiency of their service are repeatedly celebrated. They meet their estimated completion dates, and their proactive communication ensures customers are well-informed throughout the process. Their fair pricing strategy aligns with the quality of the end product they deliver, which contributes to the perception of the company as a reliable and cost-effective choice for fence services. Another major positive is the expertise of the workforce; reviewers mention the work is 'top notch' and that installation processes are conducted without needing post-service cleanup. The willingness of the company to perform additional work at no extra charge is a testament to their service quality and customer care. Finally, the lasting impression is enhanced by their politeness and professionalism throughout their interactions.
While overwhelmingly positive, there are a few reviews that touch upon minor drawbacks to the consumer experience. The most significant of these appears to be the wait time for materials, as one customer reported a month-long period for materials to arrive after placing the order. Additionally, unexpected challenges during the installation process, such as the need for special equipment to dig into the ground due to concrete, suggest that while generally efficient, the company occasionally encounters logistical hurdles that can extend the job timeline. These instances, however, are not indicative of a broad trend of dissatisfaction but rather isolated occurrences within a largely positive feedback landscape.
Based on customer feedback, it can take about a month for materials to arrive once an order is placed. However, this can vary based on the job's specific requirements and material availability.
Customers report that the company is upfront with project timelines and typically adheres to the completion dates provided. Customer reviews suggest a high level of reliability in this area.
According to customer feedback, Northeast Fence & Iron Works, Inc. has completed small additional tasks without imposing extra charges. This, however, may be assessed on a case-by-case basis.
Fence company in Philly serving Bucks County, eastern Montgomery and parts of South Jersey. Need a fence installation expert to tackle your next project? The region's best fence contractor for wrought iron gates, railings, aluminum fences, wood fence products of all styles. We manufacture our products here in Philly, fabricate custom wrought iron and do our own powder coating in house. Need chain link fencing supplies? We sell to both residential and business customers online or in person. Let us save you some money and effort. Quote us today!
