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Silverwood Fencing & Gates Leeds

Silverwood Fencing & Gates Leeds Reviews Summary

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Fencing Contractors | Leeds

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Trustguide Rating

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F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Silverwood Fencing & Gates Leeds?

As of Mar 13, 2024, 113 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Silverwood Fencing & Gates Leeds's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
February 23, 2024
Last updated
March 13, 2024

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Silverwood Fencing & Gates Leeds's customer reviews analysis

Silverwood Fencing & Gates Leeds has garnered a highly positive reputation based on the reviews provided. Customers consistently commend the company for their professionalism, punctuality, and quality workmanship. There is a strong emphasis on the team's ability to handle adverse weather conditions and still deliver timely project completions. Reliable and effective communication is a recurring theme, alongside Sean and Mick's described friendly and hard-working nature. Clients have expressed substantial satisfaction with the end products, referring to the gates and fences as ‘exceptional’ and ‘first class’. Notably, the company's responsiveness to urgent service requirements and their ability to offer tailored solutions such as custom fabrication also highly resonate with customers. The proactive service, highlighted by an example of post-storm damage repair, underscores the company's commitment to customer care post-installation.

Positive Feedback

Reviews for Silverwood Fencing & Gates heavily emphasize several key positive aspects. Professionalism and expert workmanship are consistently observed, with numerous customers reporting a high level of satisfaction with the quality of the fences and gates provided. Personalized service is another significant positive, as the company has demonstrated flexibility in scheduling and fitting urgent work requests, much to clients' appreciation. Additionally, the team, particular Sean and Mick, are praised for their hard-working ethic and politeness, which contributes to a pleasant customer experience. The fact that they operate efficiently in various weather conditions without compromising the speed or quality of their work is also highlighted as a testament to their commitment. A standout feature is the mention of detailed communication, ensuring customers are kept in the loop throughout the service delivery process.

Concerns and Threads

Despite an exhaustive search, there appears to be a lack of negative feedback within the available reviews for Silverwood Fencing & Gates Leeds. No specific dissatisfaction trends or recurrent complaints have emerged from the provided customer testimonials. All reviews provided point towards a consistently high-quality customer experience, mitigating the presence of negative feedback. While the absence of negative remarks is an excellent indicator of the company's performance, it limits the ability to provide a balanced critique based solely on the reviews given.

Frequently asked questions about Silverwood Fencing & Gates Leeds

Can Silverwood Fencing & Gates accommodate urgent service requests?

Yes, Silverwood Fencing & Gates has demonstrated the ability to juggle their schedule to fit in urgent requests, such as the installation of a gate for a new dog owner.

How does Silverwood Fencing & Gates handle work in adverse weather conditions?

Silverwood Fencing & Gates is noted for working efficiently in all types of weather, including rain, snow, and freezing temperatures, without compromising the quality or timeliness of their work.

Does Silverwood Fencing & Gates provide any after-installation services?

Yes, they have exhibited exceptional service by responding to post-installation issues, such as storm damage, demonstrating their commitment to customer care beyond the initial installation.

Recent customer reviews and testimonials for Silverwood Fencing & Gates Leeds

Silverwood Fencing & Gates Leeds
Rukhsaar Ali
5-Star
3 weeks ago
Needed a side gate fitting urgently as we got a new dog recently. Sean juggled things around to make sure he could fit us in within a few days of me reaching out. Sean and Mick are both very professional, not just in terms of workmanship, but also in terms of service. They are reliable, on time and communicative, and worked hard in the freezing cold to get my side gate up ASAP. Absolutely love the new gate. It has been made and fitted exceptionally well. Love that we can unlock it with a key from both sides! Would 1000% recommend, and would not hesitate to use them again! Thank you so much once again.
Silverwood Fencing & Gates Leeds
Vanessa Gill
5-Star
2 weeks ago
Efficient and friendly service from word go. Realistic prices and no hidden fees. Worked away in all weather and completed our fence quicker than expected. Love our new great quality fence. Thank you Sean and team.
Silverwood Fencing & Gates Leeds
Daniel Green
5-Star
7 months ago
Sean and his team did an excellent job. They are meticulous in their approach, professional, great communication and honest. You can clearly see they take pride in their work. We are really happy with the fencing and the neighbours are happy as well. I can understand why they are so busy but definitely worth waiting for if you want a first class job. Highly recommended. Services: Wood fence installation, Fence installation
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Silverwood Fencing & Gates Leeds's customers had a positive experience.

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Silverwood Fencing & Gates Leeds

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
5
/5
113
reviews
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About Silverwood Fencing & Gates Leeds

Fencing Contractors

Supplying and fitting quality fencing & gates around yorkshire since 1992.Domestic & commercial fencing-decking & gatessupplied and fitted to BS 1722 in Leeds and surrounding areas

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