The Nike Factory Store Manchester Fort receives mixed reviews reflecting a blend of positive experiences with room for improvement. Customers praise its convenient location with ample free parking, and they are generally impressed by the significant discounts on products like trainers and clothing. Swift shopping experiences, characterized by finding the desired items quickly, add to the positivity. However, there are indications of dissatisfaction among some customers, particularly regarding customer service. A subset of staff is perceived as needing better training, with reports of rudeness and dismissiveness marring the otherwise positive atmosphere. There is also some criticism of the product selection, with claims of either a poor assortment or limited options for individuals with specific needs, such as wide feet. Nonetheless, the store management receives commendation for problem resolution, indicating a potential disparity in service levels between management and other staff members.
Many customers have a favorable view of the Nike Factory Store Manchester Fort, appreciating various aspects of the store's offerings and services. The location is highlighted as ideal, providing the convenience of free parking, which eases accessibility. Customers are also impressed by the variety of discounts available, such as 30% off on trainers and 50% off on T-shirts. Quick and efficient shopping experiences contribute positively to the store's reputation, with some customers able to swiftly find and purchase what they need. The store's staff are often described as polite, helpful, and readily available, which significantly enhances the customer experience. Moreover, the store manager's commendable problem-solving abilities are noted, indicating strong leadership and customer-care orientation at a managerial level.
Customer feedback also points to several areas for improvement at the Nike Factory Store Manchester Fort. A notable concern is the conduct of some counter staff, with reports of rudeness and dismissiveness suggesting a need for enhanced customer service training. This inconsistency in service quality undermines the otherwise positive shopping experience. Additionally, the selection of products is a recurring issue for some shoppers, with specific criticisms regarding the limited availability of sizes—particularly for those with wide feet—and a general lack of variety. Another frustration mentioned by customers pertains to the disorder in shoe sizing, prompting shoppers to search through various size sections to find correctly sized items, which could be seen as a drawback to the overall shopping experience.
Yes, customers have reported significant discounts on various items, including up to 30% off trainers and 50% off Nike T-shirts. However, discounts may vary and are not always applicable to all items or categories.
The store is noted for its ideal location featuring ample free parking, making it convenient for visitors to access.
The student discount at the Nike Factory Store Manchester Fort generally applies to full-priced items only. Discounted items are typically excluded from further reductions through the use of student discounts.
Chain retailer selling a range of Nike athletic footwear, apparel & accessories for adults & kids.
