The overall company reputation of Up & Running Leeds City Centre is strongly positive, according to recent customer reviews. A recurring theme from the feedback is the exceptional level of customer service, particularly spotlighting employees like Corrie and James for their personalized assistance and expertise. Customers rave about the thorough gait analysis provided and the knowledgeable recommendations for footwear that cater to individual needs, whether for running or other sports. There is an emphasis on the no-pressure sales approach, allowing customers to make informed decisions without feeling compelled to purchase. The reviews indicate a well-curated selection of quality products, including shoes and running equipment, with opportunities to buy at discounted rates. The store also appears to excel at inclusivity, making all customers feel comfortable regardless of their level of sporting expertise.