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National Dog Training Centre

National Dog Training Centre Reviews Summary

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Dog Trainers | Liverpool

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The Bungalow, Bankhall Farm, Bank Ln, Melling, Liverpool L31 1AX

Trustguide Rating

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A+
A
B
C
D
F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about National Dog Training Centre?

As of Mar 13, 2024, 133 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of National Dog Training Centre's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
March 2, 2024
Last updated
March 13, 2024

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National Dog Training Centre's customer reviews analysis

Assessing the reviews for National Dog Training Centre (NDTC), the general sentiment from customers appears to be overwhelmingly positive, with several themes recurring that contribute to the centre's positive reputation. Customers praise the centre for its friendly and knowledgeable staff, noting that the trainers provide effective tactics and continuous hands-on guidance. Moreover, clients report a very satisfactory progression in both puppies and adult dogs, attributable to NDTC's structured training programs and tailored progression from puppy to adult classes. Customer experiences suggest a strong emphasis on socialization and a varied training routine, which helps prevent boredom and ensures a positive environment for dogs. However, there is a mention of one negative experience where a customer felt humiliated by what they perceived as unprofessional behavior from a trainer. This singular account, while concerning, is shadowed by a plethora of positive feedback, suggesting it may be an anomaly in an otherwise commendable service offering.

Positive Feedback

Customers overwhelmingly highlight the effectiveness of NDTC's structured training courses and the genuine care exhibited by the trainers. Positive remarks indicate that the centre's training methods are both varied and consistent, preventing boredom and promoting enthusiasm among the canine attendees. A particular emphasis is placed on the observed excitement and eagerness of dogs to participate in training sessions, and customers express satisfaction with the behavioral improvements seen in their pets. The staff receive accolades for their approachability, expertise, and willingness to provide assistance beyond the training sessions, which exemplifies the centre's commitment to comprehensive canine education and support.

Concerns and Threads

While the bulk of customer feedback is laudatory, there are negative aspects to be considered. One review points to an incident where the professionalism of the staff was called into question, stemming from an alleged incident where a trainer smoked during a session and expressed a demoralizing opinion on the trainability of a puppy. This customer's report indicates an experience that led to feelings of embarrassment and subsequent disengagement with NDTC services. Such feedback highlights an area of potential concern regarding trainer conduct and customer sensitivity, and while isolated, the incidence underscores the importance of consistent professionalism in customer interactions.

Frequently asked questions about National Dog Training Centre

What age can my dog start attending NDTC puppy classes?

Dogs can start attending puppy classes at NDTC once they have received all their vaccinations. It is advisable to start as early as 3 months old to socialize and train your puppy effectively.

Does NDTC offer specialized training for different breeds?

NDTC provides structured training that caters to all breeds. Trainers are knowledgeable about breed-specific needs and will assist in ensuring that your dog receives the appropriate training, regardless of breed.

What facilities are available at NDTC for dog training?

NDTC boasts a large enclosed field for training sessions, with provisions like an indoor polytunnel for wet weather conditions. Additionally, they use agility equipment during some sessions to build confidence and skill in the dogs they train.

Recent customer reviews and testimonials for National Dog Training Centre

National Dog Training Centre
marian williams
5-Star
2 months ago
Only used the pool. 1st time assisted swim, 2nd on our own. Great, friendly place. Knowledgeable too. Pool was nice and warm for our dog to exercise safely
National Dog Training Centre
Anthony Shearwood
5-Star
7 months ago
Great place to both socialise a puppy and get fundamental training. Trainers are very helpful and informative. The trainers do not just show you what to do and then leave you to it they always provide tips for improvement on technique as they watch each owner perform the training. Good rotation of training each lesson to prevent puppy boredom not just week 1 sit week 2 lie down etc. Our puppy Luna highly recommends it can't wait to get into the training field once we pull up! As she's going to be a big girl we are looking to keep coming as she's our only dog and it's great for her to be around so many other dogs that are being well trained to. Price for the classes is great to no more than renting a private field for an hour but much more fun for the dog!
National Dog Training Centre
David vipond
5-Star
2 months ago
This is the best place you could possibly go to. The training structure and the support givin by Louise or her husband are amazing they support you in every way and are allwaus there to answer questions. I wouldn't go anywhere else for my dogs training 100/100 THE BEST YOU CAN GET Thanks to Louise and her Husband for everything they have done with Dougie
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of National Dog Training Centre's customers had a positive experience.

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National Dog Training Centre

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.6
/5
133
reviews
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About National Dog Training Centre

Dog Trainers

Dog Training Centre providing help and advice to all sort of dogs with all different needs.

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