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Mq Estate Agency Reviews Summary

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Estate Agents | Glasgow

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Templeton House, 62 Templeton St, Glasgow G40 1DA

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Mq Estate Agency?

As of Apr 24, 2024, 427 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Mq Estate Agency's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

support given and professionalism

real pleasure to deal with

quick offer and sale

went above and beyond

reasonably priced and top class customer service

Very impressed with how quickly

very happy with the service

first class service provided

service was outstanding

Absolutely 5 star

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 24, 2024
Last updated
April 24, 2024

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Mq Estate Agency's customer reviews analysis

Analyzing the customer reviews for MQ Estate Agents & Lettings reveals a consistently positive reputation with an emphasis on exceptional service. Customers frequently commend the professionalism, knowledge, and dedication of team members, particularly highlighting the efforts of Barry, Holly, and Mary. The company's ability to facilitate rapid sales, provide regular updates, and display deep market understanding in the Glasgow area stands out in the feedback. Recurring themes include the team's accessibility, comprehensive feedback following viewings, and a thorough understanding of clients’ needs that lends to an efficient and satisfactory sales process. There is a clear trend of repeat clientele and high recommendations that suggests a strong trust in MQ's services. Moreover, the responsiveness to enquiries and adept handling of both sales and purchases contributes positively to the overall customer experience.

Positive Feedback

MQ Estate Agents & Lettings receives significant praise for its customer service, with clients expressing great satisfaction with the team's responsiveness and regular communication. Key positive aspects repeatedly cited in the reviews include the professional and knowledgeable staff, particularly Barry, Holly, and Mary, who demonstrate expertise in the Glasgow property market. Customers appreciate the efficient handling of viewings, offering highly flexible availability, which includes seven-day-a-week viewings and swift feedback loops. The company evidently places high importance on keeping clients informed throughout the sale process, leading to rapid offers and sales. The positive reception of their marketing efforts, including photography and video work by Mary, is noted as a contributing factor to the effectiveness of their sales strategy. It is also evident that the team's enthusiasm and passion have had a tangible impact on clients, evoking strong confidence and trust in the agency's services.

Concerns and Threads

While the collected reviews do not present explicit negative aspects, analyzing customer feedback for potential areas of improvement is beneficial. One might infer that the company's stellar reviews set high expectations for new clients, which could increase pressure on the firm to maintain exceptionally high standards consistently. The absence of any critique within these reviews does not disprove the possibility of less favorable experiences that were unshared or issues resolved to the customers' satisfaction. Given that the majority of the reviews focus on the sales process, insights into their lettings service, if any exist, remain unrepresented in this feedback. Similarly, there is a lack of comment on their performance during more challenging market conditions that would test service robustness and adaptability.

Frequently asked questions about Mq Estate Agency

What makes MQ Estate Agents & Lettings stand out in the Glasgow real estate market?

MQ Estate Agents & Lettings is highly regarded for its professional and knowledgeable staff, particularly Barry, Holly, and Mary, who are praised for their expertise in the Glasgow property market. The team's commitment to frequent communication, efficient handling of viewings, and strategic marketing efforts, including professional photography and video services, contribute to their distinction in the market.

Can clients expect regular updates throughout the sale process with MQ Estate Agents & Lettings?

Yes, one of the most often highlighted aspects of MQ Estate Agents & Lettings is their dedication to keeping clients well-informed. Customers note that they receive regular and thorough updates at every stage of the selling process, enhancing transparency and trust.

How quickly can I expect to sell my property with MQ Estate Agents & Lettings?

Based on customer reviews, many clients have experienced rapid offers and sales through MQ Estate Agents & Lettings. While the timeframe can vary based on market conditions and property specifics, the company has a track record of prompt sales, with many properties selling in just over a week to a couple of weeks.

Recent customer reviews and testimonials for Mq Estate Agency

Mq Estate Agency
Matthew Williams
5-Star
4 weeks ago
MQ are just Amazing! From the word go the support given and professionalism of all involved was excellent. Holly and Barry are an absolute dream team. I have been given regular updates from Holly who arranged ALL of the viewings and ensured I got all the feedback from each one. Barry who we met first and conducted all of the viewings is so knowledgeable and really understands the area and market. I would recommend MQ to anyone who is looking to sell in the Glasgow area!!!
Mq Estate Agency
C Boyle
5-Star
3 weeks ago
A fantastic experience with MQ Estate Agents. Barry, Holly, and the team are a real pleasure to deal with and they really go the extra mile. We have sold a few properties over the last five years and MQ are head and shoulders above the rest. Viewings 7 days a week, always contactable and always giving feedback on viewings. From initial valuation to going on the market to an offer being accepted they have worked tirelessly on our property. If we need an estate agent in future, they will be our first call. Thanks for your hard work, very much appreciated.
Mq Estate Agency
Coombie
5-Star
a week ago
Great experience with MQ leading to a quick offer and sale. Always very helpful and even dealing with a family member while I was unavailable travelling so communication was great during the process. Having dealt with a few estate agents in Glasgow across the years, I can comfortably say that MQ by far and away was the best experience. I do and would recommend
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Mq Estate Agency's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%
More details
Mq Estate Agency

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
427
reviews
Excellent
Good
Average
Fair
Poor
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