McMillan's Cleaning and Restoration enjoys a strong reputation based on recent customer reviews, which frequently praise the company's effective cleaning services and professional team. Customers are overall very satisfied with the outcomes of their cleaning tasks, whether it pertains to rugs, sofas, carpets, or drapes. Notable commendations focus on the convenient pickup and drop-off service for large items, such as area rugs, and the company's efficacy in revitalizing old and dirty fabrics to a near-new condition. The staff's friendliness, helpfulness, and communication skills are highlighted, as well as their efficiency and attention to detail during the cleaning process. Positive experiences, however, are slightly tempered by occasional mentions of a strong residual smell post-cleaning, which some customers found unpleasant. Nonetheless, these occurrences seem infrequent and the company appears responsive in addressing any issues that arise.
Customer feedback for McMillan's Cleaning and Restoration is largely positive, emphasizing the company’s professional service and quality cleaning results. Multiple reviews commended the ease and efficiency of the service, specifically in relation to the convenient pickup and delivery of rugs. Professionalism is further underscored by the staff's effective pre-cleaning tests for color fastness and meticulous care in moving heavy furniture. The friendly and engaging customer service, starting from the initial online quote process to the final delivery, enhances customer satisfaction significantly. One recurring sentiment is the transformative effect the company's services have on the appearance and freshness of the treated items, sometimes preventing the need for costly replacements.
While the majority of customer feedback for McMillan's Cleaning and Restoration is positive, a few criticisms emerge. The most significant negative aspect mentioned in the reviews pertains to the strong smell post-cleaning, which one customer described as lingering for several weeks. Although the company took measures to address the problem when informed, potential customers could be wary of this issue. Despite this, reviews indicate that such instances are the exception rather than the rule, and overall, the feedback on the company's handling of customer concerns is constructive, suggesting an active approach to customer satisfaction.
Yes, they provide a convenient service for picking up, cleaning, and delivering back large items such as area rugs, as noted positively in customer reviews.
Customers report that the company has successfully cleaned a variety of fabrics including antique red velvet drapes, indicating a capability to handle delicate items with care.
A few reviews mention a strong residual smell after cleaning. The company appears willing to address this by assessing the situation and offering additional services if necessary. Customers can request to skip any deodorant sprays if they are sensitive to scents.
Mcmillan's Cleaning and Restoration are Glasgow's most reputable cleaning company.Call us today for a FREE no-obligation quote.We are best known for our Glasgow carpet cleaning service which we began in 1994.Since then we have added other specialist services to our business. These include; a sofa cleaning service for both fabric and leather suites, a tile and grout floor cleaning service, and a fire and flood restoration service.ISO 9001 Standard. Woolsafe & NCCA Approved.We offer an extremely high level of quality service, only using professional equipment and pet safe cleaning products. All our staff is trained and insured.Looking for carpet cleaning Glasgow? Call Mcmillan's Cleaning and Restoration today.
