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London City Smiles

London City Smiles Reviews Summary

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Dentists | London

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19-21 Islington High St, London N1 9LQ

Trustguide Rating

TrustScore®
A+
A
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F
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Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about London City Smiles?

As of Mar 13, 2024, 974 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of London City Smiles's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 10, 2024
Last updated
March 13, 2024

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London City Smiles's customer reviews analysis

London City Smiles appears to maintain a positive reputation, with the majority of customer reviews reflecting a high level of satisfaction with both the dental treatments received and the customer service experienced. Key elements influencing the company's standing include the staff's politeness, helpfulness, and ability to create a welcoming atmosphere. Dentists at the clinic, such as Dr. Chirag Patel and Dr. Vekaria, are commended for their friendly demeanor, thorough explanations of procedures, and the swiftness with which they address dental concerns. The ease of booking appointments, the professionalism during treatments, and the outcomes, such as improved teeth appearance and restoration of dental health, are consistently highlighted. A recurring theme throughout the feedback is the sense of trust that patients feel towards the practitioners. While the practice is noted as an expensive option, customers perceive the quality of the care received as a justification for the cost. The overall customer experience is underscored by a sense of efficiency, friendliness, and professional care.

Positive Feedback

Positive customer feedback for London City Smiles is dominated by praise for the staff's professionalism, ease of appointment scheduling, and the quality of dental care. The staff's welcoming nature contributes significantly to the practice's favorable image. Dentists, notably Dr. Patel and Dr. Vekaria, receive acclaim for aiding in patients' comfort, their ability to put patients at ease, and effective communication regarding dental health and treatments. The range of services, including dental bonding, scaling, polishing, and fillings, are carried out to a high standard with pleasing aesthetic results. Additionally, the practice's ability to rapidly arrange interventions, often within a day, stands out as an exemplary aspect of their service. The review data illustrates a trend where patients are willing to return to the clinic even after relocating, indicating strong patient loyalty driven by the positive experiences they have had.

Concerns and Threads

Despite the overall positive reception, some negative aspects do surface within the reviews of London City Smiles. The chief concern is the price, which a few customers find steep despite acknowledging the high quality of care. This suggests that cost is a significant factor for patients when they consider dental services. In one specific instance, a patient reported discomfort due to the method of cleaning employed, resulting in red, raw gums. This incident indicates that while services are generally deemed professional and pain-free, there is room for improvement in techniques or aftercare to prevent any adverse effects. The isolated feedback regarding a negative physical outcome presents an opportunity for the clinic to review and refine its practices to ensure the comfort and safety of every patient.

Frequently asked questions about London City Smiles

How do London City Smiles' patients feel about the staff and the dental treatments they receive?

Patients generally express a high level of satisfaction with London City Smiles' staff, noting their politeness, helpfulness, and the welcoming environment created at the clinic. The dental treatments are well-regarded, with dentists noted for their professional approach, effective communication, and ability to deliver quality dental care.

Is it easy to book an appointment at London City Smiles and how quickly can I be seen?

Booking an appointment at London City Smiles is reported to be straightforward, often with the possibility of securing an appointment the next day. The practice is praised for its swift responses to patient needs and efficient scheduling.

Are the dental treatments at London City Smiles considered expensive by customers?

Some reviews highlight the expense associated with dental treatments at London City Smiles. However, many patients consider the cost to be justified by the high quality of care and positive treatment outcomes they experience.

Recent customer reviews and testimonials for London City Smiles

London City Smiles
Lumko .Burnett
5-Star
a month ago
The staff are polite and helpful. I’ve always felt a warm welcome and genuine care every time I’ve been at this dentist. This is the place to be especially with the extra peace of mind knowing everyone here does a good job. I highly recommend this practice they’re worth every penny. 😎👍🏾
London City Smiles
Henry Rowling
5-Star
a month ago
I'm a pretty nervous dental patient from past experiences. Dr Chirag Patel has really put me at ease and rebuilt my trust! He's quick and very good at what he does. Also super friendly and likes to joke. This practice has sorted me out in about 3 weeks. I've been worried about my teeth for about 5 years. Should have come earlier :-0
London City Smiles
Mayuri Shah
5-Star
a month ago
I was recommended to visit this clinic. Excellent ambience, beautiful smiling staff..... Dr Vekaria was friendly, spent his valuable time and explained my dental x-ray in detail. He explained the work involved, the options, how my treatment would proceed, the duration and the costs. It was an experience beyond expectation.....Alex - his subordinate was a pleasant young man ensuring clients are satisfied. I felt very comfortable during my visit....Thank you LCS.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of London City Smiles's customers had a positive experience.

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London City Smiles

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.7
/5
974
reviews
Excellent
Good
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Poor
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About London City Smiles

Dentists

Private Dental Practice in Islington, London - Welcome to London City Smiles – London City Smiles is a professional London dental clinic, established in Angel, Islington for over 40 years. We specialise in dental implants and cosmetic treatments, including composite bonding, crowns, veneers, Invisalign, and tooth whitening systems. Our mission is to help our patients rebuild their confidence through smile transformation. We can do this with the use of advanced technology alongside a team of industry experts led by Dr. Meera Vekaria and Dr. Rakhee Vekaria, who between them have over two decades of experience spanning multiple dental specialties. Start Your Smile Journey with Us!

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