Ollie and Darsh's reputation appears highly positive based on customer experiences which are consistently characterized by satisfaction and commendation. This favorable image is reinforced by customers praising the personalized and caring approach provided by staff, with specific accolades for the professional demeanor and expertise of the dentists involved, especially Dr. Pavvan. The attention to detail, ability to instill confidence in patients, and successful dental outcomes, such as with Invisalign treatment, contribute significantly to the positive perception of the practice. Notably, the company receives appreciation for their efficient service and responsiveness, particularly in emergency situations, which enhances their reputation as reliable healthcare providers. There is a strong recurrence of themes related to staff friendliness and supportiveness throughout the customer journey, from initial consultations and finance sorting to final treatment results.