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Ocean Dental Implant and Aesthetic Clinic - Market Street logo

Ocean Dental Reviews Summary

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Dentists | Manchester

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32 Market St, Manchester M1 1PW

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Ocean Dental?

As of Apr 16, 2024, 557 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Ocean Dental's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 16, 2024
Last updated
April 16, 2024

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Ocean Dental's customer reviews analysis

Ocean Dental Implant and Aesthetic Clinic - Market Street maintains a formidable reputation based on the reviews provided. Patients cite a 'first class service' and commend the facility for its cleanliness and calm atmosphere. Reception staff, notably Adam and Annette, have been noted for their pleasant and helpful demeanor. Robust health and safety procedures are also frequently acknowledged, adding to the clinic's high standing. The professionalism of the dentists, including Dr. Bhatt, Ahmed, and Mahesh, are consistently highlighted, alongside the warmth and effectiveness of the treatments received. The fear and anxiety traditionally associated with dental visits seem to be addressed sensitively at the clinic, with numerous clients specifically appreciating the gentle approach to hygiene treatments and patience during more complex procedures like wisdom tooth extraction. The attentive response to emergency care and adjustments to treatments accentuates the customized and patient-focused experience. Overall, the rapport built with patients and the on-hand dental and administrative excellence point to a commendable industry standard.

Positive Feedback

Positive feedback for Ocean Dental Implant and Aesthetic Clinic is marked by high praise for its staff's professionalism and kindness. Staff members from receptionists like Adam and Annette to dental professionals such as Dr. Bhatt, Ahmed, Jay, and Mahesh, are consistently recognized for their ability to create a calming environment and for their genuine care for patients. The hygienists are noted for their gentle treatments which are a significant relief for patients with dental anxieties. The clinic's cleanliness and rigorous health and safety measures contribute further to customers’ confidence. Moreover, the clinic's efficiency and convenience are well-regarded, demonstrated by the responsive adjustments to fillings and same-day emergency appointments. The personalized and considerate approach adopted by the staff, coupled with the skilled dental procedures, appears to foster patient loyalty and a high rate of recommendations.

Concerns and Threads

While the reviews provided are overwhelmingly positive, there is an implicit expectation of continuity in the high level of service. Negative experiences, if any, are not directly detailed in the given data. However, it is important for the clinic to be aware of the high standards they have set, as any deviation could disappoint current and potential clients. Another potential area of challenge is managing the high demand, as implied by how busy the clinic is; this could result in operational strain. While not mentioned in these reviews, prospective patients might wonder about wait times for appointments or the ability to sustain such commendable service as the clinic's customer base grows.

Frequently asked questions about Ocean Dental

What are the clinic's measures to ensure a clean and safe environment during my visit?

The clinic prioritizes cleanliness and the well-being of its patients and staff by implementing regular health and safety procedures to maintain a pristine environment.

Can the clinic handle dental emergencies and make rapid adjustments to treatments?

Yes, the clinic is recognized for its efficient and responsive care, accommodating emergency appointments and making prompt adjustments to treatments as necessary.

How does Ocean Dental manage dental anxiety for nervous patients?

The clinic staff, particularly the hygienists and dentists, are commended for their gentle and patient approach, significantly easing the anxieties of nervous patients and providing a comfortable experience.

Recent customer reviews and testimonials for Ocean Dental

Ocean Dental
Jo W-C
5-Star
a month ago
A First class service . From the moment you check in- to the moment you leave it will be a very pleasant experience . Each time I attended I could guarantee that I am visiting a very clean and calm environment. The Reception staff are very pleasant and helpful especially Adam and Annette. Toilet facilities-pristine. Health and safety procedures for staff and patients-regularly carried out .
Ocean Dental
Sue Womersley
5-Star
a month ago
Such a refreshing and positive experience to be treated so well at a dental practice. Everyone I have met so far from booking appointments and having a consultation has been considerate, kind and genuine. Today I was treated to the gentlest hygiene treatment I have ever experienced in my life. I'm 60 with complex dental issues and have developed anxiety around dental care. I've a feeling I've found the best level of dental care in Manchester. Many thanks to Annette, Adam, Dr Bhatt, Ahmed and Kica and the team at Ocean Dental.
Ocean Dental
Mary Considine
5-Star
2 months ago
I had a wonderful appointment with the hygienist on Friday last. I am usually so scared, that they cannot complete the procedure. However, I was so at ease and persevered to the end of the procedure. The kindness and professionalism of both the hygienist and the assistant are very much to be commended. Thank you for your kindness to me over many years now.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Ocean Dental's customers had a positive experience.

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Ocean Dental

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.5
/5
557
reviews
Excellent
Good
Average
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Poor
More details

About Ocean Dental

Dentists
State of the art dental clinic in City centre Manchester. Offering same day hygiene , general dental check ups, whitening, teeth straightening , veneers and dental implants. Friendly caring team. Our mission “ Giving every patient complete confidence by delivering minimally invasive dentistry with empathy, compassion and care. Focused on the meeting the individual needs of the patient by giving clear transparent options by our multidisciplinary team. Focused on greater prevention and less intervention
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