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Jackson Hewitt Tax Service Atlanta

Jackson Hewitt Tax Service Atlanta Reviews Summary

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Tax Service | Atlanta, GA

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13 Forsyth St NW Ste G, Atlanta, GA 30303, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Jackson Hewitt Tax Service Atlanta?

As of Mar 13, 2024, 313 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Jackson Hewitt Tax Service Atlanta's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
February 19, 2024
Last updated
March 13, 2024

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Jackson Hewitt Tax Service Atlanta's customer reviews analysis

The collective reviews for Jackson Hewitt Tax Service reveal a strong reputation with a particular emphasis on customer satisfaction attributed to a tax preparer named Belinda. With recurring themes of professionalism, expertise, and personalized care, customers express confidence in Belinda’s ability to navigate complex tax situations and secure maximum refunds. The consistent high praise over several years indicates a stable and positive customer experience, underlining the tax specialist’s thoroughness, kindness, and dedication. Belinda's attention to detail and willingness to stay late and answer questions has evidently earned her a loyal client base that values her knowledge and work ethic.

Positive Feedback

Customer feedback for Jackson Hewitt Tax Service is overwhelmingly positive, especially regarding the service provided by tax preparer Belinda. Key positive aspects highlighted by customers include her extensive knowledge of tax law, her ability to adeptly handle changes in taxation, and her proficiency in ensuring clients receive all due credits and refunds. Her professionalism and excellent customer service are frequently mentioned, along with her patience and engaging personality. Customers appreciate the clear explanations provided and the care taken to ensure all documents are in order. Belinda's commitment to her clients, often going above and beyond by staying late or providing services over consecutive years, garners high recommendations and returning customers.

Concerns and Threads

The reviews provided offer little in the way of negative feedback regarding Jackson Hewitt Tax Service. The high level of satisfaction with Belinda’s service leaves scant room for criticism. However, it can be noted that there is a reliance on a specific individual's performance for positive experiences, which could suggest variability in service quality when dealing with other tax specialists within the company. Potential areas for improvement or caution might relate to ensuring that the high standard set by Belinda is consistently matched by all staff members to maintain company reputation across the board.

Frequently asked questions about Jackson Hewitt Tax Service Atlanta

Can Jackson Hewitt Tax Service handle complex tax situations and recent changes in tax law?

Yes, based on customer reviews, Jackson Hewitt Tax Service, particularly through a tax preparer named Belinda, has demonstrated the ability to navigate complex tax situations, including recent changes in the economy, tax credits, forms, and processes, ensuring clients receive all the benefits they're entitled to.

Do clients feel confident in the professionalism and expertise of the tax preparers at Jackson Hewitt?

Yes, the reviews reflect a high level of confidence in the professionalism and expertise of at least one tax preparer named Belinda, who has consistently been mentioned for her knowledge and ability to secure appropriate refunds while providing exceptional customer service.

Is there continuity and personalized service available at Jackson Hewitt Tax Service?

Customers have reported a high level of personalized service, particularly noting continuity in the relationship with their tax preparer, Belinda, over several years, suggesting Jackson Hewitt values building long-term client relationships.

Recent customer reviews and testimonials for Jackson Hewitt Tax Service Atlanta

Jackson Hewitt Tax Service Atlanta
TAMEIA Meechmom
5-Star
a week ago
A1 Service here, normally I prepare my taxes myself but I didnt want the hassle with the changes in our economy, credits, tax forms and processes. My preparer Belinda was so knowledgeable about new tax situations and I was secure that she knew just what she was doing for clients and the company.
Jackson Hewitt Tax Service Atlanta
Sapphire Broadnax
5-Star
2 months ago
Belinda was great ! Very professional, kind and caring. She knows what she’s doing and I will highly recommend her. Her personality is unmatched!
Jackson Hewitt Tax Service Atlanta
April Strother
5-Star
5 days ago
Belinda has been my tax preparer for the last 3 years and she has always handled my taxes exceptionally well and made sure I got all my money she is great!
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Jackson Hewitt Tax Service Atlanta's customers had a positive experience.

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Jackson Hewitt Tax Service Atlanta

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
313
reviews
Excellent
Good
Average
Fair
Poor
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About Jackson Hewitt Tax Service Atlanta

Tax Service

Jackson Hewitt provides year-round support to hard-working clients with innovative, low-cost tax solutions. Call us for availability. Our clients get the Maximum Refund and Lifetime Accuracy guarantees, or we pay. Still need to file? Call our office or visit us online to learn about all available filing options. We are happy to help with your tax needs.

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