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It Works!®

It Works!® Reviews Summary

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Online Stores | US

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Palmetto 34221 US

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about It Works!®?

As of Mar 13, 2024, 1606 customers have reviewed this business and rated it 2.7 Star out of 5. Trustguide conducted an in-depth analysis of It Works!®'s publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 18, 2024
Last updated
March 13, 2024

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It Works!®'s customer reviews analysis

After an examination of the latest reviews for It Works!®, it appears that the company's reputation is mixed, with both satisfied and dissatisfied customers voicing their experiences. A significant portion of negative feedback focuses on the perceived inefficacy of products and dissatisfaction with the billing and subscription management. Customers feel misled by the amount charged, reporting unexpected monthly charges and difficulties in obtaining refunds or canceling subscriptions. Issues such as adverse health reactions and a lack of promised results have also been highlighted, accompanied by complaints regarding poor customer service and a focus on profit over customer well-being by the distributors. However, positive reviews commend the products for their taste and efficacy, with some users reporting weight loss and satisfaction with their purchases. Support from sales consultants is mentioned positively as well, although there seems to be variance in the quality of customer service received from different distributors.

Positive Feedback

The positive aspects of customer feedback for It Works!® are primarily centered on successful weight loss experiences and the quality of the products. Users who have had a favorable outcome highlight the taste of products such as the coffee, and some individuals note appreciable weight loss results over a period of time, signifying potential product effectiveness for a segment of the user base. Positive customer experiences also include supportive and helpful interactions with sales consultants, suggesting that when the customer service is good, it significantly impacts the customer's journey and overall satisfaction with the brand. These incidents of customer satisfaction often stem from a consistent and helpful relationship with the consultants, contributing positively to the company's reputation among these clients.

Concerns and Threads

Negative customer feedback for It Works!® focuses on several key aspects. Firstly, numerous customers have reported ineffective products, with no significant weight loss or health benefits observed, leading to disappointment and a feeling of financial loss. Secondly, the subscription model and related charges are a recurring theme, with customers expressing frustration over unexpected recurring payments, difficulty in canceling subscriptions, and challenges in obtaining refunds. Additionally, adverse health effects, like stomach pains and severe headaches, have been cited as reasons for dissatisfaction. Lastly, a concern for the company's and distributors' perceived priority on monetary gain over genuine customer care was mentioned, which affects the company's image and trustworthiness in the eyes of these stakeholders.

Frequently asked questions about It Works!®

How can I ensure I won't be charged unexpectedly for It Works!® products?

To avoid unexpected charges, review the terms of agreement before purchasing, confirm the details of any subscription plans, and keep track of cancellation deadlines. It's advisable to contact customer service to clarify any concerns regarding billing and subscription policies.

What should I do if I experience adverse health reactions to It Works!® products?

If you experience any adverse health reactions, discontinue use immediately and consult a healthcare provider. To address the issue with It Works!®, contact their customer service, provide details of your experience, and inquire about their refund or product return policies.

Are the results of using It Works!® products guaranteed?

Results vary by individual and are not guaranteed. It's recommended to read reviews and research the products thoroughly. Keep in mind that a balanced diet and regular exercise are key factors in achieving health and weight loss goals.

Recent customer reviews and testimonials for It Works!®

It Works!®
Pascale Bohn
1-Star
2024-01-17 17:08:27 +00:00
Produit inefficace et très cher, il serait tout aussi efficace de manger un pissenlit par la racine, la vendeuse par le réseau social ne se soucis guère que son produit marche tout ce qui l'intéresse c'est les bénéfices pécuniers qu'elle en tire. Et des pigeons comme moi se font avoir. Si j'avais vu tous les avis négatifs avant je n'aurait jamis rien acheté, la seule chose que j'ai perdu, c'est de l'argent. Je demande a etre désabonnée sans frais car je ne souhaite pas continuer cette soit disant cure.
It Works!®
Nadine T.
1-Star
2024-01-16 14:36:17 +00:00
Leider habe ich gar keine Ergebnisse erzielen können, weder mit Gewicht verlieren noch an Umfang. Ich habe den Kaffee und die Gummibärchen aufgrund Empfehlung durch eine Beraterin bestellt und habe wirklich kein Gramm verloren in diesen 3 Wochen. Ich bin wirklich sehr enttäuscht, denn mein Ziel war es nur 3-4 kg zu verlieren. Ich werde das Abo vorzeitig kündigen, aber auch hier bin ich echt fassungslos. Beraterinnen prahlen in den Socialen Medien sichtlich davon, wieviel sie im Monat, wohlverstanden 5-stellig, verdienen und dann muss man noch eine vorzeitige Gebühr von 25€ bezahlen, wenn man mit den Produkten keinen Erfolg hat. Ist ja klar, dass ich es nicht weiter versuche, wenn schon die ersten 3 Wochen absolut kein Ergebnis gebracht haben, obwohl versprochen! Bin rundum enttäuscht!
It Works!®
Dany Gotin
1-Star
2024-01-13 23:03:32 +00:00
J'ai passé commande début septembre auprès de ma vendeuse en pensant que ce serait 97€ pour la commande et je m'aperçois que chaque mois on me prélevé ce montant depuis 4 mois. Je viens de recevoir un mail m'annonçant que le prochain prélèvement est le 11 février. Je suis déçue et réclame l'annulation des prélèvements ainsi que le remboursement des 4 mensualités prélevées. Dossier abonnement 19293922 Identifiant 18243460. Sans résultat de votre, je déposerai une plainte.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of It Works!®'s customers had a positive experience.

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It Works!®

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
2.7
/5
1606
reviews
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About It Works!®

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