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Gusto Reviews

Rated 4.3 based on 1533 Reviews

135 George St, Edinburgh EH2 4JS

Italian Restaurants Edinburgh

Published on
March 14, 2024
Last updated
July 10, 2025

Reviews Summary

An analysis of recent reviews for Gusto Italian indicates a mixed response in terms of customer experience and satisfaction. Positive experiences frequently cite the ability to accommodate large groups, brilliant service, quality food, excellent handling of dietary restrictions, and a pleasant atmosphere. On the other hand, criticisms are often related to the perceived value for money, with some customers feeling that the food is overpriced for the taste or portion sizes provided. Instances of dissatisfaction with specific meals, such as overcooked beef, chicken with blood, or dry potatoes, have been mentioned, along with a negative impact on the overall dining experience. A notable trend is the positive feedback on the restaurant's handling of dietary restrictions and allergies, which has been lauded as one of the best experiences by customers with severe allergies.
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What Customers Are Saying About Gusto?

Trustguide extracts key phrases from reviews about Gusto and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Gusto's customers had a positive experience.

Positive
80%
Neutral
Negative

Gusto Ratings

2

As of Based on 1533 revies as of Mar 14, 2024

Gusto Score

80%

As of Based on 1533 revies as of Mar 14, 2024

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Customer Reviews

As of Jul 10, 2025, 1533 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Gusto's publicly available reviews View source

Sami rated Gusto 2 stars
a month ago
This was very disappointing, the beef was overcooked, the chicken had some blood, the potatoes were dry. The first time I visited Gusto I had bad experience and thought I will give them a second chance, I am not interested in visiting again and I wouldn’t recommend it to others. The atmosphere was nice, but even as half price on the board it was just below average, I appreciate I might’ve been very unlucky but for someone that eats out a lot, two out of two is too much of just coincidence.
Tomos Morgan rated Gusto 2 stars
2 months ago
A little let down - but perhaps as it had come as a recommendation from a friend ! We turned up for a reservation last week and was immediately incredibly busy with the amount of office Christmas dinners here. The downstairs area was very lovely, the staff were friendly. Food just seemed to be expensive for lacking taste, so fairly let down.
Catherine McHugh rated Gusto 2 stars
2 months ago
had an absolutely brilliant experience at Gusto this past weekend. i was booking for 13 people the week of the date i needed, and was so happy they could accomodate us. we were celebrating my mum's 60th birthday! we had a great table, and brilliant service from Reece. my whole family really enjoyed their meals, and the atmosphere was perfect! they also brought out the cake I had brought for my mum! overall, a brilliant experience, and we will definitely be back next time we visit edinburgh

Frequently Asked Questions About Gusto

Does Gusto Italian accommodate large group reservations?

Yes, Gusto Italian has been reviewed positively for its ability to accommodate large groups, even for last-minute bookings, making it suitable for events and special occasions.

How well does Gusto Italian cater to dietary restrictions and allergies?

Gusto Italian is highly praised for its exceptional handling of dietary restrictions and allergies, using an iPad system for guests to look up ingredients and careful server questioning to avoid cross-contamination.

Are there options for vegans and vegetarians at Gusto Italian?

Yes, Gusto Italian offers a very good range of vegetarian and vegan options, and customers have been amazed by the variety and quality of choices available.

About Gusto

Italian Restaurants
Polished Sicilian restaurant serving char-grilled dishes, stone-baked pizzas & seafood.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.