Footasylum Liverpool - Liverpool One exhibits a mixed reputation based on the provided customer reviews. On one end, several customers are pleased with their shopping experience, highlighting positive interactions with specific staff members such as Max and Olivia, who are noted for their politeness, professionalism, and eagerness to assist. The mention of a shop assistant who expeditiously handled an online order pickup is also a positive touchpoint. Conversely, a substantial number of reviews call attention to less favorable experiences, drawing attention to issues with customer service. These include poor acknowledgment, lack of engagement from the staff who were perceived as uninterested or rude, long wait times, and a generally unwelcoming store atmosphere due to loud music. Overall, the customer experience appears to be highly inconsistent, with service quality seemingly contingent on the staff member providing the service.