Featured review

As of Mar 14, 2024, 17913 customers have reviewed this business and rated it 4.8 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Link to verified review

Desert Botanical Garden's customer reviews analysis

The Desert Botanical Garden has engendered a favorable reputation among its visitors, evidenced by the plethora of positive reviews. Patrons laud the botanical garden for its stunning array of desert flora, informative placards, and opportunities for unique experiences such as butterfly observatories and art exhibits. While the ambiance and scenic beauty of the gardens during different times of the day—especially sunset—are highlighted, visitors are reminded to be mindful of the schedule due to potential section closures for events. Staff and volunteers are commended for their friendliness and helpfulness, enhancing the customer experience. However, concerns about the cost of admission surface recurrently, with some guests suggesting discounts for veterans, and expressing a wish for more accessible ticket pricing or utilization of discount opportunities such as free admission on second Tuesdays or library card benefits.

Positive Feedback

Customers of the Desert Botanical Garden commonly appreciate the breathtaking landscapes, an extensive variety of desert plant life, and well-organized paths. The culinary experience at the on-site restaurant receives praise for its quality and service, providing an added value to the visit. Educational aspects are well-received, with placards providing intriguing information and staff being available for educational enrichment. The garden's accessibility initiatives, such as free entry on certain days and the availability of complimentary tickets through library card programs, are mentioned positively, as are the picturesque opportunities for events like weddings or community gatherings.

Concerns and Threads

Customer feedback indicates certain areas for improvement regarding the Desert Botanical Garden's visitor experience. The main issue identified by guests revolves around the ticket pricing, with some considering the admission fee to be somewhat prohibitive and calling for pricing discounts for veterans and broader discounted admission avenues. Additionally, visitors suggest that added artificial lighting would enhance the experience after dusk, and note the importance of being aware of the garden's event schedule to avoid unexpected section closures that could detract from the overall experience.

Frequently asked questions about Desert Botanical Garden

Are there any discounts available for admission to the Desert Botanical Garden?

Yes, the Desert Botanical Garden offers free admission every second Tuesday. Additionally, visitors can take advantage of benefits such as free passes through local library card programs. However, there are no general discounts for veterans or other specific groups mentioned in the reviews.

Can I visit the on-site restaurant without paying the admission fee?

Yes, if you are planning to visit only the restaurant at the Desert Botanical Garden, you can inform the admission gate, and you will not be required to pay the garden entry fee.

Is the Desert Botanical Garden suitable for special events like weddings?

The Desert Botanical Garden is highly recommended for special occasions such as weddings. The garden offers a picturesque desert backdrop and has been praised by visitors for its stunning grounds and the unique aesthetic it provides for events.

Recent customer reviews and testimonials for Desert Botanical Garden

Peter Oleschuk

5-Star

4 days ago

Beautiful place. Restaurant food is awesome. It's a bit expensive on admissions, though. $24.95. We were not aware that every 2nd Tuesday is free and plan on doing that next time. The restaurant prices are moderate, the service is exceptional and the food quality is absolutely fantastic! By the way, if you just want to take the road trip, drive through, and enjoy the restaurant at the admission gate, just tell them you're going yo the restaurant. You don't have to pay additional fees.

Hank Groff

5-Star

a week ago

My wife and I came to visit the desert botanical gardens in Phoenix Arizona. First of all if you can visit in the spring that is an incredible time. We went in early March and the weather was simply gorgeous. We followed the path and started with the main entrance followed by the butterfly Mariposa event which showed hundreds of species of various butterflies. If you wait till it gets warmer they will start to land on you. Try to see everything we've listed here on the pictures. Especially the one cactus that has the unique head on it. The story of cabrina the artist is truly inspiring and has a sad story about the car accident he experienced, but how he continued to still find a way to be a great artist and sculptor. The only request I would have asked is for those who have served our country as veterans give them some discount on the ticket. There are no discounts for any reason. Lastly make sure you come prepared with lots of water.

Anna R

5-Star

5 days ago

Beautiful collection of cacti and other native plants. Did arrive later than desirable, but sunset was gorgeous, and after light faded, just walking around was nice, though not enough added artifical light to really explore plants. Be mindful of the schedule. One section was closed off just as we exited for an event but other sections still large enough to get lost in :) I will go back next time I'm in Phoenix.

Read all reviews

Desert Botanical Garden Reviews Summary

Trustguide Rating

What do customers say about Desert Botanical Garden?

Own this business?

Featured review

Desert Botanical Garden's customer reviews analysis

Positive Feedback

Concerns and Threads

Frequently asked questions about Desert Botanical Garden

Are there any discounts available for admission to the Desert Botanical Garden?

Can I visit the on-site restaurant without paying the admission fee?

Is the Desert Botanical Garden suitable for special events like weddings?

Recent customer reviews and testimonials for Desert Botanical Garden

Satisfaction Score

Overall Rating

About Desert Botanical Garden