Just to preface this review, this organisation is not to be confused with the phone repair company located in a similar area. If you want my advice following various instances of poor service at diferent businesses, call Marty and Chris directly and consult them on your needs! So, just under a couple of months ago, I gave Chris (Computer Clinic Liverpool) a call after I had mixed up (and mis-reviewed) his organisation with another in the local area. Following our conversation, my case was passed over to his working colleague, Marty, who was much more local to my address. After Marty had picked up the laptop and made his assessment, Chris and Marty confirmed my fears with the laptop, noting that there were indeed hardware issues that required some parts to be replaced. These were fixes that I had anticipated were likely to be needed, prior to any assessment. Chris was very clear and honest with me on costs to repair an expensive gaming laptop (the laptop itself being worth just shy of £2k) and gave me various options on the parts to replace non-working parts. After coming to an agreement, he and Marty arranged for the specific parts to be ordered. Chris also gave me a good, broad approximate timeline for delivery of those parts and for the overall process. Marty completed all of the required work very swiftly following receipt of the parts and also completed a service of the interior of the laptop, including fresh thermal paste, de-dusting, etc. Prior to engaging with Chris and Marty, I had struggled to find an appropriate company to help with the repairs. Most of the shops around the city didn't seem to have a particularly good understanding of what was required, or would refuse service due to the nature of the laptop, whereas Chris and Marty identified the issue within a couple of hours, put the parts on order promply and provided a fantastic service overall. We are now a couple of months removed from the work and the laptop continues to run perfectly. No recurrent issues have arisen and I can only thank Chris and Marty for their fantastic knowledge and hard work. If you are within Liverpool, or the local region and you want to engage with a reliable (and trustworthy) company that will do a good job at fixing your computer, Chris & Marty's Computer Clinic Liverpool is my top recommendation. Thank you both again for your hard work! - Rhys