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California Academy Of Sciences

California Academy Of Sciences Reviews Summary

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Activities & Tours | San Francisco, CA

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55 Music Concourse Dr, San Francisco, CA 94118, United States

Trustguide Rating

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F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about California Academy Of Sciences?

As of Mar 13, 2024, 4939 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of California Academy Of Sciences's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
February 26, 2024
Last updated
March 13, 2024

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California Academy Of Sciences's customer reviews analysis

The California Academy of Sciences has cultivated a positive reputation through its array of diverse and immersive exhibits, which include an aquarium with unique marine collections, a butterfly dome, and interactive displays. Reviews reflect an overall exceptional customer experience characterized by the appreciation of the institution's organization, educational value, and the dynamic atmosphere it provides, especially for families and children. A recurring theme is the sense of wonder and engagement that the museum fosters, with visitors expressing delight at the biodiversity, interactive nature, and architectural beauty of the establishment. The museum's special events, like the Thursday Night event and exhibits like the rainforest and aquarium, receive particular accolades. While reviews are predominantly positive, they also highlight some areas for improvement, specifically concerning facility maintenance and the quality of items available in the souvenir shop.

Positive Feedback

Customer feedback for the California Academy of Sciences points to several key strengths that contribute to an overall positive impression. Visitors laud the vibrant and engaging exhibits that cater to a broad audience, ranging from the intricately designed aquarium with its diverse marine life to the butterfly dome that allows for close interaction with nature. The museum's architecture and the novelty of having both educational and entertaining features, such as the planetarium, rainforest, and living roof, are frequently praised. The immersive nature of the exhibits, the opportunity for interactive learning, and the inclusion of special events, like the Thursday Night gathering, amplify visitor enjoyment. Additionally, the museum's commitment to sustainability and innovation is also acknowledged and appreciated by the visitors.

Concerns and Threads

While the majority of the experiences documented in visitor reviews are positive, there are some negative aspects that merit attention. A review cited disappointment due to the closure of certain amenities, such as the earthquake room, which detracts from the full experience that the museum aims to offer. The quality of merchandise sold at the souvenir shop has come under critique for being unsatisfactory, with a customer reporting a purchase of a defective lamp. Furthermore, some reviews hint at the cost of concessions like food being on the higher side, which may affect the overall value perception of a visit. However, such criticisms are limited and do not seem to overshadow the overall positive experience.

Frequently asked questions about California Academy Of Sciences

Are all exhibits at the California Academy of Sciences always open?

While the California Academy of Sciences aims to keep all exhibits open, occasionally some sections may be closed for maintenance or updates. It is advisable to check the current status of exhibits on their official website or contact the museum directly before your visit.

Is the California Academy of Sciences appropriate for visitors of all ages?

Yes, the California Academy of Sciences offers a wide range of exhibits and activities that are enjoyable and educational for all age groups, including children, making it an ideal destination for families.

Should I expect higher prices at the museum's food courts?

Food within the museum can be pricier, as it is common in many tourist and educational attractions. Visitors may wish to plan accordingly, whether that means eating beforehand or budgeting for the convenience of dining in the museum.

Recent customer reviews and testimonials for California Academy Of Sciences

California Academy Of Sciences
Ivan Martinez
5-Star
2 weeks ago
A great place to explore biodiversity. The aquarium has a unique collection and its underwater displays are amazing. The butterfly dome is filled with interesting species as well. The habitat is humid and well maintained. Watching the white Alligator move is a must. Overall the building is well organized and filled with interesting fun facts.
California Academy Of Sciences
Chuck H
5-Star
a week ago
First-time visitor and I was taken back by the beauty of this place. As you can see by the pictures I've posted, it has so many activities and events. The rainforest walk through is amazing. You are able to interact with many kinds of butterflies, birds, and fish from the Amazon. Just amazing and definitely a must do.
California Academy Of Sciences
Jiseob Kim
5-Star
a month ago
This was undoubtedly a highlight of my trip to SF! The museum's stunning architecture, fantastic exhibits, interactive displays, unique programs, and intriguing stories completely captivated me. What I particularly loved was the lively atmosphere created by the many children enjoying the exhibits, adding a dynamic vibe to the museum. My time spent here was incredibly valuable. Each science museum has its own unique character, which is why it's worth visiting different ones in various cities. Even if you're not typically a museum-goer, I highly recommend giving this place a try. You might just be pleasantly surprised!
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of California Academy Of Sciences's customers had a positive experience.

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California Academy Of Sciences

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.6
/5
4939
reviews
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About California Academy Of Sciences

Activities & Tours

Natural history museum with an aquarium, planetarium & scientists conducting a variety of research.

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