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Adventure Landing Reviews Summary

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Parks | Dallas, TX

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17717 Coit Rd, Dallas, TX 75252, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Adventure Landing?

As of Jun 22, 2024, 2240 customers have reviewed this business and rated it 4 Star out of 5. Trustguide conducted an in-depth analysis of Adventure Landing's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
June 22, 2024
Last updated
June 22, 2024

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Adventure Landing's customer reviews analysis

An analysis of recent customer reviews for Adventure Landing Dallas suggests a mixed reputation for the entertainment venue, characterized by both positive and negative customer experiences. The facility offers a range of attractions, including miniature golf, go karts, bumper boats, batting cages, laser tag, and an arcade, with most patrons appreciating the variety of activities available. Particular enjoyment is derived from the go karts, which serve as a favorite among children and adults alike. However, recurring negative feedback centers on the appearance of the venue, with customers frequently describing the facilities as 'tired and run down.' Staff behavior also raises concerns, ranging from disinterest to breaches of ride protocols, negatively impacting customer satisfaction. Unreliable operation of attractions, particularly the bumper boats and batting cages, coupled with construction issues, have also marred the experience for some visitors. Despite these concerns, enough patrons report positive experiences, especially those seeking family-oriented fun, such as mini golf and laser tag, which maintains the venue's potential attraction for new customers.

Positive Feedback

Positive feedback for Adventure Landing Dallas is rooted in the variety and enjoyment of activities offered. Families notably appreciate the multiple miniature golf courses and the excitement provided by both single and double-seater go karts. The laser tag and arcade are also highlighted as favorable experiences. Positive aspects further include the venue's affordable pricing, which is seen as providing good value for a family outing. The enthusiasm of children and grandchildren at the park is a consistent theme in positive reviews, suggesting that the venue holds appeal for younger demographics. Additionally, some customers cite friendly employee interactions, despite contrasting reports on staff behavior.

Concerns and Threads

Negative aspects of customer feedback reveal significant areas of concern for Adventure Landing Dallas. Customers frequently comment on the worn and outdated appearance of the venue, suggesting a need for renovation and maintenance. Staff behavior has been a consistent theme, with complaints about employees being distracted by personal phones, displaying unprofessional conduct, and allegedly showing favoritism to acquaintances. Operational issues with attractions, such as the closure of bumper boats and malfunctioning batting cages, disrupt the expected range of available activities. Inconvenience caused by nearby road construction and perceived poor organization within the park, including having to search for staff assistance, further detract from the customer experience.

Frequently asked questions about Adventure Landing

What attractions are available for younger children at Adventure Landing Dallas?

Adventure Landing Dallas provides various attractions suitable for younger children, including miniature golf, kiddie go-karts, and an arcade. However, please note that some attractions may have height restrictions or may be subject to closure due to weather or operational reasons.

Is the food at Adventure Landing Dallas suitable for a family meal?

The venue offers a selection of processed foods which may not suit all tastes, with some customers likening it to elementary cafeteria food. If you have specific dietary preferences or expectations for a family meal, you might want to consider eating before your visit or exploring nearby food options.

Are there any known issues with the go-kart experience at Adventure Landing Dallas?

While go-karts are a popular attraction at Adventure Landing Dallas, some customers have reported issues such as inconsistent kart speeds and a rule enforcement policy that can detract from the experience. It is advised to be prepared for such inconsistencies and to check the rules regarding drivers and passengers before participating.

Recent customer reviews and testimonials for Adventure Landing

Adventure Landing
Nicole Rhoten
5-Star
3 months ago
Cool lil spot to bring the kiddos there is 3 courses of miniature golf with 18 holes each. There are go karts single and double seaters. Bumper boats weather permitting, Batting cages and laser tag they have a snack bar and arcade as well.. pretty good deals as well price wasn’t too bad. Not the funnest place but my son enjoyed it especially the go karts
Adventure Landing
Katie Flores
5-Star
6 days ago
So great place, lots to choose from. The employees all are constantly on their phones Someone was asking to get off the ride, employee was too busy on phone, so I let him know hey that person wants off, he rolled his eyes and was annoyed to be “doing his job”
Adventure Landing
Angel XXX
5-Star
3 months ago
Drove out here to check out the area and establishment for a 10 person birthday party this weekend. 52 minute drive. It looked great on-line. We walked in, and not 1 employee spoke or acknowledged us. (They were of color) We stood near the ordering area, obviously looking at prices and what they had to offer and still no one said anything. They looked at us and kept in their own conversation. Why would I bring my family and their friends if they treat their customers this way. Well, I'll go back to our other friendly establishments.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 50% of Adventure Landing's customers had a positive experience.

Positive
50%
Neutral
10%
Negative
40%
More details
Adventure Landing

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4
/5
2240
reviews
Excellent
Good
Average
Fair
Poor
More details

About Adventure Landing

Parks
Aquatic complex chain with additional land attractions including mini-golf, laser tag & go-karts.
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