Based on customer feedback, Brown Roofing is known for honoring the pricing they initially quote, with no reports of unexpected upcharges or changes to the cost during the roofing process.
Customers report that Brown Roofing employs detailed craftsmanship, proper flashing, and rigorous attention to detail. The presence of experienced staff and on-site project management by long-term employees like Julio, as well as the owner Craig, further supports the delivery of high-quality services.
The company has been described as providing open lines of communication, being approachable, and maintaining professionalism throughout roofing projects. The team, including office personnel like Debbie, is praised for responsive and courteous service, emphasizing 'old school' customer care.