Read Beaver House Services 458 Reviews Summary 2025

nathan simmonds rated Beaver House Services 3 stars

2 months ago

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I had a rat coming from the drains into my property. Beaver Pest Control came and set bait and traps, and saw a potential opening from a pipe in the house. After opening the manhole, I saw the rat pop its head out from the drain. So I was happy with the initial visit as the rat entry was identified. This cost was £216. I had a visit from Thames Water with their camera who showed our pipes were fine and they told me to get a one way valve installed. Beaver recommended a drain survey for £570, which is considerably more expensive than other pest controllers as I price checked (£150 + vat). The initial visit was a plain bait and trap (wouldn’t go to attic) so I don’t think the survey would be better than competitors. I told Beaver Pest I did not need a drain survey as Thames Water had been and I just want the valve, as well as the previous Beaver employee had shown the potential exit. Communication with Beaver was difficult as the Beaver drain employee hasn’t replied to my emails, the office reception repeats the line that I can only have a drain survey, and eventually I received a quote for a valve from the manager. The price to install a valve is £385 + vat which is only slightly more than other pest companies. All in all, expensive cost without the customer service expected for the price.

Frederick Rochester rated Beaver House Services 3 stars

8 months ago

I ordered two heavy duty screen doors. Beaver Pest Control not only delivered a high quality product but also exceptional customer service. Mick Tierney carried out the initial assessment and managed my customer experience from start to finish. He was extremely professional and pleasant. He was also very understanding of my requirements. He kept in touch throughout and even called on the install day to check that all was going well. It was! Dave called me to arrange a day to fit the doors. He arrived yesterday (12/05) on time and was also professional and very pleasant. He did a great job (photos attached) and was very respectful of my home. I've had a lot of work carried out at my home by various companies. Some failed to deliver to the standard they promised which I find unacceptable and refuse to accept. I'm pleased to say Beaver Pest Control excelled. I rate them very highly.

pause gourmande rated Beaver House Services 3 stars

8 months ago

Thank you, Dean! Available very quickly, accompanied us throughout the process, and even came to help us a second time. you followed up a few days after your visit and was very clear: if there were any other issues, you would come to resolve them. Truly professional and responsive! High-quality work, and I highly recommend him!!