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As of Apr 08, 2024, 13910 customers have reviewed this business and rated it 4.6 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

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World Museum's customer reviews analysis

The World Museum garners a positive reputation based on recent reviews, which frequently emphasize its commendable features and free entrance. The museum's extensive collection, including the aquarium, Egyptian exhibits, and space displays, particularly stands out as a highlight, contributing to its reputation as a family-friendly destination suitable for both adults and children. However, some visitors have pointed out logistical challenges, such as inadequate lift access for the size of the building, which can lead to congestion and inconvenience. Overall, while the museum experience is well-received and educational attractions like the planetarium receive specific praise, the feedback suggests room for improvement in visitor flow management.

Positive Feedback

Customer feedback on the World Museum is predominantly positive, highlighting several facets that contribute to a rewarding visitor experience. The museum's broad range of exhibits, including the highly praised aquarium, diverse Egyptian collection, and engaging natural history section, provide rich, educational content that appeals to a wide audience. The free admission policy is notably appreciated, enhancing accessibility and inviting donations instead of mandatory charges. Additionally, the inclusion of a planetarium alongside interactive sections where children and adults can touch and feel specimens bolsters the museum’s appeal. Exceptionally, the staff’s informative and patient demeanor also enhances the overall experience. The museum's strategic location opposite the train station and inclusion of amenities such as cafes and shops further add to its allure for a pleasant day out.

Concerns and Threads

Despite the overall positive experiences, there are several reoccurring negative aspects mentioned in customer feedback. A primary concern is the lift system, which is deemed insufficient for the large number of visitors and the size of the museum, often leading to overcrowded staircases. This could pose accessibility issues for visitors with strollers or mobility impairments. In addition, while the special exhibitions are a draw, some reviews indicate that the additional cost for certain exhibitions, such as 'War of the Gods,' may not provide value for money considering the experience’s duration. Additionally, some visitors have encountered technical difficulties with payment facilities such as the malfunctioning chip & pin option on the parking pay stations, which could detract from a seamless visit.

Frequently asked questions about World Museum

Is there a charge for entry to the World Museum?

No, the World Museum offers free entry to all visitors. However, they welcome donations and some special exhibitions or features such as the planetarium may require a small fee.

Are there dining facilities available at the World Museum?

Yes, the museum has a cafe where visitors can purchase refreshments. Additionally, there is a restaurant and picnic areas available for visitors.

Is the museum accessible for visitors with mobility impairments?

The World Museum is designed to be accessible, with lifts available to all floors. However, some visitors have noted that the lift system can be overwhelmed during busy periods, so planning ahead is advisable.

Recent customer reviews and testimonials for World Museum

Bekki Hughes

5-Star

a month ago

Wow, I took my son to kill some time, and we had the best experience. It was quite bust due to half term but wasn't too overwhelming, which was nice, and this museum is just fantastic. I love that it has an aquarium and a brilliant Egyptian exhibition. There's a cafe but we didn't go in and a nice little shop. Just loved it, had a fab afternoon

win task

5-Star

a month ago

Been here first time but glad I made it. now, it's a great museum. There's so much to look at and brilliant place to take kids with you or made a family tour because there's a lot for kids. Keep them busy for a couple of hours. I like the aquarium area, butterflies, Egyptian mummy section and many more. BTW just one lift for big massive building and couple of floors not enough. Stair case was full busy. It's free entry then why not enjoy. Superb location just in front of train station.

ann phillips

5-Star

4 months ago

This museum amazed me it is free to enter and explore , they just ask for a donation if possible . There is so much to see over five floors . They have the most mummies I have ever seen and the natural history section is phenomenal, there is something amazing around every corner, I saw loads of children in awe of the dinosaur collection . And they have a wonderful look and touch section where again all the children and the adults all indulged themselves . They have a space section where you can actually pick up a piece of what too me was an incredibly heavy piece of meteorite. I loved the way the museum was laid out inside and it had access for everyone to all floors with lifts . Very well sign posted inside . The staff were very informative and very pleasant and patient considering how busy it was . The museum has a great shop and the stuff was reasonably priced . A wonderful , beautiful and fascinating place to visit . Go and enjoy the history and fascinating artifacts in this collection.

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Featured review

World Museum's customer reviews analysis

Positive Feedback

Concerns and Threads

Frequently asked questions about World Museum

Is there a charge for entry to the World Museum?

Are there dining facilities available at the World Museum?

Is the museum accessible for visitors with mobility impairments?

Recent customer reviews and testimonials for World Museum

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Overall Rating

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