Review analysis indicates a mixed reputation for the Miami Tower, with feedback covering various aspects of customer experience. Visitors are generally awed by the location's aesthetics, including the Tower's architecture and the panoramic views it offers, particularly for events like rooftop weddings. Moreover, the prominence of the building as a notable landmark in downtown Miami and the convenience it offers for transit access has been praised. However, some significant concerns have been raised regarding the parking facilities, with complaints about congestion and inadequacy of space, which have greatly affected the satisfaction of some visitors, especially during busy events. While the building's cleanliness, office space, and access to transit are commended, the parking experience appears to be a notable detriment to the tower's overall reputation.