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Wake Island Waterpark

Wake Island Waterpark Reviews Summary

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Parks | San Francisco, CA

7633 Locust Rd, Pleasant Grove, CA 95668, United States

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Wake Island Waterpark?

As of Jun 22, 2024, 833 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Wake Island Waterpark's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Jun 22, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
June 22, 2024
Last updated
June 22, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Wake Island Waterpark's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%
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Wake Island Waterpark

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Wake Island Waterpark's customer reviews analysis

Wake Island Waterpark seems to exhibit a strong reputation based on recent feedback, with multiple reviews highlighting the enjoyable experience, comprehensive amenities, and safety protocols. A recurring theme across reviews is the high level of satisfaction with both the range of activities offered and the quality of facilities, including the cleanliness of the park and the comfort of the cabana areas. Parents appreciate the variety of fun yet safe attractions suitable for different age groups, with specific commendations directed at the Ninja course, aqua park, and wakeboarding options. The attentiveness and amiability of the staff contribute to positive customer experiences, further solidifying the park's repute. Food quality is a notable contrast to typical expectation from amusement park fare, receiving particular praise for exceeding expectations. Finally, the balance between thrill and relaxation is well-regarded, suggesting visitors value the comprehensive experience Wake Island Waterpark offers.

Positive Feedback

Wake Island Waterpark garners accolades for its entertaining and diverse array of activities such as wakeboarding, an obstacle course, and a zip line. Visitors frequently commend the park for its cleanliness and the pristine condition of the sand and water, which enhances the overall experience. Convenience and customer service also stand out, as food ordering is streamlined with technology and the staff is consistently described as pleasant and helpful. Facilities such as cabanas and the spacious beach area are well-received for providing comfort during the visit. Additionally, the availability of expert supervision and instructions for both beginners and advanced water sports enthusiasts is a distinguishing feature that heightens the appeal of the park. Reviewers express eagerness to return, reinforcing the positive impression that the park's offerings and ambiance leave on its guests.

Concerns and Threads

Despite the overwhelmingly positive reviews, there are a few points of criticism for Wake Island Waterpark. Some visitors have suggested improvements regarding the park's policies on bringing personal food and beverages, particularly in relation to the size of beach areas and the allowance of coolers to keep drinks chilled. The prohibitive policy on bringing drinks into cabana areas was also cited as a minor inconvenience. Additionally, while the water shoes are recommended for comfort, not being prepared with suitable footwear could result in some discomfort due to the park's terrain. The mention of fish in the water may also be unsettling for some guests. Pricing of lockers and food items is considered standard, yet some visitors find it slightly expensive. These aspects, although few, could detract from the overall satisfaction of future park-goers.

Frequently asked questions about Wake Island Waterpark

Are there amenities available for young children at Wake Island Waterpark?

Yes, the park offers several child-friendly amenities including a sandy beach area suitable for wading and playing, as well as the Ninja course and aqua park designed for children to enjoy.

Can guests bring their own shade structures to Wake Island Waterpark?

Guests are permitted to bring their own shade provisions, such as pop-up tents and umbrellas, although the park provides cabanas that can be rented for additional comfort and convenience.

Is food available for purchase at the park, and can guests expect it to be of good quality?

Food is available for purchase and can be ordered using QR codes for convenience. The reviews suggest that the food exceeds typical amusement park quality, with the spicy honey chicken sandwich receiving a special mention.

Recent customer reviews and testimonials for Wake Island Waterpark

Wake Island Waterpark
Yue chang Ye
5-Star
a week ago
Brought the kiddos to Wake Island last week and it was SO MUCH FUN! My 7 and 5 year old were doing the Ninja course, aqua park, hamster wheel and zip lining. Even my one year old was able to enjoy the fine white sand on the beach. The cabana helps a lot of a sunny day. If you have little kids, definitely worth to get cabana. We were also surprised by the amazing food (kids were too hungry for me to take pictures). Didn’t expect water park food to be decent but it was good! Definitely come back another round of water park play before the summer ends!
Wake Island Waterpark
Annie Ramil
5-Star
3 weeks ago
It was SO MUCH FUN! Our kids are 7 & 4 so only the older one is big enough to do the Aqua Park and zip line but both loved playing in the sand & wading/swimming in the shallow beach areas. We had a large cabana this time on the quieter side of the park so we had plenty of shade & seating for lunch & lounging. And we were right by the zip line tower so we did that several times. Last time, we brought our own easy-up & camp chairs. That setup worked really well too! Having plenty of sand toys & water shoes made the hours happily float by. The food actually tastes really good too so it didn’t have that typical amusement park feel. We could easily order using a QR code and got texted when it was ready. We’ll definitely keep going back. Love that place
Wake Island Waterpark
Sue Towe
5-Star
3 days ago
This water park is amazing!! The park was so clean. The sand near our cabana was beautiful. I know it's just sand, but this sand is different. So clean, bright and soft. The obstacle course was our favorite. We laughed the whole time and while it looked fairly easy, it wasn't lol. I struggled and fell in the water more times than I'd like to admit but it was so much fun!! Before leaving the park we sat, enjoyed a beer and watch the professional wakeboarders! We can't wait to go back!!!
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Overall Rating

TrustScore®
A+
A
B
C
D
F
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Overall Rating
4.5
/5
833
reviews
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About Wake Island Waterpark

Parks
This 80-acre water park features a boatless cable system for wakeboarding & paddleboarding.
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