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The Otterspool Promenade

The Otterspool Promenade Reviews Summary

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Parks | Liverpool

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Otterspool Dr, Liverpool L17 5AL

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
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Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about The Otterspool Promenade?

As of Jun 23, 2024, 2757 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of The Otterspool Promenade's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

beautiful walk

enjoy it everytime

great area to de-stress

lovely stroll along the River Mersey

Nice place to have a stroll

Enjoyed our family picnic

Great walking along promenade

Lovely area of Liverpool

truly reflective stroll along the Riverside

so calming and fresh

Had an amazing walk

Lovely riverside walk

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
June 23, 2024
Last updated
June 23, 2024

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The Otterspool Promenade's customer reviews analysis

The Otterspool Promenade garners a fundamentally positive reputation among visitors appreciating the scenic views, ample opportunities for leisurely strolls with pets, and family-friendly amenities. Analyzing customers’ feedback reveals the promenade's natural beauty and serene atmosphere as key elements contributing to its positive image. Mentioned repeatedly is the enjoyment derived from the riverside walks, the pet-friendliness of the area, and facilities such as playgrounds and cafes enhancing the visitor experience. Although the promenade seems to be well-liked for its cleanliness and the sense of tranquility it offers, there are also logistical shortcomings. Visitors have noted difficulties with parking, expressing that the issue intensifies during weekends and holidays, suggesting a need for better traffic management or additional parking solutions. Furthermore, the availability and access to restroom facilities receivign some critique, pointing towards a potential area for amenity improvements.

Positive Feedback

Positive feedback for The Otterspool Promenade repeatedly highlights its picturesque scenery and the tranquility of riverside walks, which are particularly appreciated on sunny days. The area is celebrated for being dog-friendly with plenty of open spaces for pets to enjoy, though users advise caution due to the presence of bicycles and joggers. Family visitors appreciate the play areas, with a notable adventure playground and well-regarded cafes that cater to both adults and children. Additionally, the promenade is acknowledged for its accessibility, with ample disabled parking and ramp options assisting those with mobility challenges. Visitors also commend the cleanliness of the area and the community feel, with friendly interactions commonly noted. The addition of new seating areas seems to be a well-received enhancement, encouraging visitors to relax and enjoy the view.

Concerns and Threads

Customer feedback on The Otterspool Promenade brings to light several concerns that impact the overall experience. The most significant issue mentioned is the challenge of parking, particularly on weekends and bank holidays, which appears to be exacerbated by a lack of enforcement against kerbside parking. The limited number of rubbish receptacles along the walk has also been noted, placing a burden on visitors to manage their own litter responsibly. Additionally, the restroom facilities draw criticism due to their restricted access, being available primarily for patrons of specific establishments. The interaction between dogs off-leash and other promenade users, such as cyclists and joggers, has been identified as a potential safety issue that could be addressed to improve the visitor experience.

Frequently asked questions about The Otterspool Promenade

Are there adequate parking facilities at The Otterspool Promenade?

Parking can be a challenge, especially on weekends and bank holidays. Visitors are advised to arrive early to secure a spot and be prepared for possible difficulties.

Are there restroom facilities at The Otterspool Promenade?

Restrooms are available but are primarily located within establishments like cafes and pubs, so access may be limited to patrons. Visitors may want to plan accordingly.

Is The Otterspool Promenade suitable for family and pet outings?

Yes, the promenade offers a family-friendly atmosphere with playgrounds, picnic areas, and is dog-friendly. However, visitors with dogs should be mindful of the mixed use of the space with cyclists and joggers.

Recent customer reviews and testimonials for The Otterspool Promenade

The Otterspool Promenade
Chris Hall
5-Star
a month ago
It is a beautiful walk,I enjoy it everytime I go with the dog. You can amble along the river front for hours taking in the scenery across the water on to the Wirral side. You can gaze across to Birkenhead and Runcorn. Ships also use the waterway at high tides and it's nice to stand and watch them go by. It is a great area to de-stress and wind down. If it's a hot day don't forget your sun screen as the glare off the water can be intense. But overall once you get past the parking issues it's a lovely place to walk. Playground: There is the Otters play centre and across the road from it a children's swing and play area. Beware this does get busy on weekends. Restrooms: Facilities are not so great, toilets are in the pub at the millers end,but you have to be a patron. There are toilets at the Otters play centre but I also think the same applies there. There isn't a lot of rubbish receptacles on the walk so please be aware of that. The council encourages you to take your rubbish home with you. Dog-friendliness: Good place to walk your dog,but beware as there are bicycles and joggers using the promenade. They are cautious,but if your dog is off the lead you may have an accident. Families use the prom to have a lovely stroll along the River Mersey,to be honest it is lovely on a sunny day walking with the dog. Picnic area: Plenty of green areas to have a picnic or sit down and just browse the day away. There are benches along the way to sit down as well as some concrete loungers in some areas. There is the Millers pub at one end of the prom and Otters cafe and play area in the middle. If you plan a day there, I suggest you get there early on weekends and bank holidays as parking can be a big issue. Especially by the Otters play area and cafe as people tend to park on the kerb and it's an issue to get through as the place is popular.
The Otterspool Promenade
Connor Nee
5-Star
a month ago
Nice place to have a stroll down in the evening or when the weather is really nice. The view is quite something to see. Yet to go the Cafe nearby but that is next on my list.
The Otterspool Promenade
Laila Saban
5-Star
a month ago
Loverd the area, nice and clean Enjoyed our family picnic and the kids liked the play area
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of The Otterspool Promenade's customers had a positive experience.

Positive
90%
Neutral
10%
Negative
0%
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The Otterspool Promenade

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.6
/5
2757
reviews
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Good
Average
Fair
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About The Otterspool Promenade

Parks
Popular for kite flying & biking, this dog-friendly riverside walk offers a playground & skate park.
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