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Verdo Turkish Bbq
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Verdo Turkish Bbq Reviews Summary

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Bbq Restaurants | Edinburgh

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21 Newington Rd, Newington, Edinburgh EH9 1QS

Trustguide Rating

TrustScore®
A+
A
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C
D
F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Verdo Turkish Bbq?

As of Apr 13, 2024, 808 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Verdo Turkish Bbq's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 13, 2024
Last updated
April 13, 2024

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Verdo Turkish Bbq's customer reviews analysis

Analyzing the reviews for Verdo Turkish BBQ, the general sentiment appears to be positive, with numerous patrons highlighting the quality of the food, variety in options, and the authenticity of the Turkish barbecue experience. Key points of praise include the flavorful mixed platters, chef specials, and sizable portions, exemplified by comments such as 'the star of the evening' and 'great for groups'. Furthermore, terms like 'welcoming atmosphere', 'memorable moments', and 'joy of sharing' suggest that the ambiance and service contribute significantly to customer satisfaction. However, the company reputation is not without blemish; there are isolated instances of service delays and a particularly critical review regarding a negative experience with staff behavior and perceived racism, which deeply affected that customer's overall impression of the establishment. The incidents of service- and staff-related issues seem rare but are significant enough to warrant attention from the management. The recurring trend of celebrating special occasions at Verdo, combined with the inclination of customers to return, indicates a strong reputation, but with room for improvement in consistency of customer service.

Positive Feedback

The positive feedback for Verdo Turkish BBQ revolves around the culinary quality and dining experience. Customers have enthusiastically described the food as 'fantastic', 'authentic', 'cooked perfectly', and 'really tasty'. The variety of dishes, specifically the chef's specials and the mixed platter, receive specific commendation for allowing guests to experience an array of flavors. Portion sizes are also frequently mentioned favorably, with many customers appreciating the value for money and the option to take leftovers home. The ambiance and friendly staff contribute to the overall positive dining experience, with customers citing memorable birthday celebrations and the restaurant's atmosphere as factors that enhance the enjoyment of their meals. Furthermore, the rapport between patrons and staff, as well as the inclusivity for groups, suggest a warm and inviting environment that encourages repeat visits.

Concerns and Threads

On the negative side, there are a few aspects of customer feedback that Verdo Turkish BBQ may need to address. Despite generally positive remarks, some guests experienced 'slight delays' in service, which could be indicative of operational inefficiencies or peak-time service strains. One alarmingly critical review describes an encounter with 'racism' and 'utter disregard for customer satisfaction', including 'hostility and raised voices' from staff. This disturbing account suggests potential underlying issues with staff conduct and a grave lack of professionalism that could severely tarnish the restaurant's image if not addressed. Another minor critique is the limited menu choice expressed by a customer, implying that a more varied selection might enhance the appeal to a broader clientele. These negative experiences, although less frequent than the positive feedback, could have a disproportionate impact on the business reputation if they reflect a persistent or systemic problem.

Frequently asked questions about Verdo Turkish Bbq

What is the Verdo Turkish BBQ's reputation for portion sizes?

Verdo Turkish BBQ is well-regarded for serving sizable portions, with customers consistently mentioning that the quantities are generous and provide good value for money. The option to take leftover food home is also appreciated.

Are there vegetarian options available at Verdo Turkish BBQ?

While the main focus of Verdo Turkish BBQ appears to be on meat dishes, some customers have praised the variety on menus such as mixed platters which include hot and cold starters. Guests seeking vegetarian options should inquire with the restaurant directly.

How does Verdo Turkish BBQ handle special occasions?

Verdo Turkish BBQ is described as setting a perfect tone for special occasions, with several customers recounting positive experiences during birthday celebrations and other gatherings. The welcoming atmosphere and attentive staff contribute to the suitability for celebrating special events.

Recent customer reviews and testimonials for Verdo Turkish Bbq

Verdo Turkish Bbq
Zahra Hussain
5-Star
3 months ago
Verdo Restaurant: A Memorable Birthday Celebration with good food I recently celebrated my birthday on 22/12/2023 at Verdo Restaurant, and it was an evening filled with delightful flavours and memorable moments. The ambiance of the restaurant set the perfect tone for a special occasion, with its inviting décor and welcoming atmosphere. The star of the evening was the mixed platter, a diverse selection of delectable treats that tantalized the taste buds. The variety offered on the platter was impressive, showcasing a medley of flavours and textures that truly stood out. Each item was thoughtfully prepared and presented, and the hummus, in particular, was a standout—creamy, rich, and bursting with flavor. While the service exhibited moments of slight delays, the overall attentiveness and dedication of the staff were commendable. Their warm hospitality and willingness to accommodate our requests contributed to a pleasant dining experience. The parade of dishes served to our table was well-timed, allowing us to savor each course and engage in the celebration. What truly made the evening special was the joy of sharing this experience with my family. Verdo Restaurant provided a welcoming environment where we could relax, enjoy fantastic food, and create cherished memories together. The decision to opt for a mixed platter for myself while allowing everyone else to choose their individual dishes turned out to be a fantastic choice, as it allowed us to sample a wide array of the restaurant's offerings. Reflecting on the evening, I can confidently say that Verdo Restaurant exceeded expectations. Despite minor delays in service, the quality of food and the overall dining experience more than compensated. I am eager to return and explore more of their menu, as the flavors and hospitality have left a lasting impression. Verdo Restaurant is a gem for those seeking an amalgamation of great food, comfortable ambiance, and shared moments with loved ones.
Verdo Turkish Bbq
Drish
5-Star
4 months ago
[18 Nov 2023] chef's special 26/pax good hot and cold starters - fantastic, really good pide mains - some salad, and a lot of kebab. the shish kebab was great, the chicken tikka was absolutely perfect, and the adana kebab was so-so. lamb ribs were great too. ridiculous portion for 3 people. didn't even come close to finishing. took away happily.
Verdo Turkish Bbq
Neil Bethune
5-Star
6 months ago
Great authentic Turkish grill. Cooked over real coals. I was dining alone but I imagine this would be great for groups. Portions were huge but it wasn't a problem to take food home 😎👍
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Verdo Turkish Bbq's customers had a positive experience.

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Verdo Turkish Bbq

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.6
/5
808
reviews
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About Verdo Turkish Bbq

Bbq Restaurants
Warmly furnished operation serving kebabs & other grilled Turkish dishes in a familiar setting.
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