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As of Apr 25, 2024, 909 customers have reviewed this business and rated it 4.6 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

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Dennistoun Bar-B-Que's customer reviews analysis

Dennistoun Bar-B-Que has carved out a reputation for delivering a variety of tasty BBQ options, burgers being a prominent highlight. Customers have generally praised the handmade, perfectly cooked burgers and the quality of the BBQ meats. Portion sizes are reported to exceed expectations, providing value for the quantity of food received. Remarks on the ribs and brisket suggest that the meat is well-seasoned and cooked to satisfaction, with the ribs particularly noted for their tenderness. However, the company's reputation is not without its flaws. There have been mentions of the food being served slightly dry or under-seasoned. Additionally, the ambiance of the restaurant, especially the choice of music, and the limited sauce options seem incongruent with the themed experience. Concerns regarding pricing, unexpected charges for toppings, and the limited vegan menu have also been noted. Cumulatively, the customer experience at Dennistoun Bar-B-Que reflects a complex picture of excellent BBQ offerings paired with areas that could enhance the dining experience and overall satisfaction.

Positive Feedback

Positive customer feedback for Dennistoun Bar-B-Que is driven by the restaurant's flavorful BBQ offerings, notably the ribs and brisket. Both meats are repeatedly highlighted for their seasoning and tender quality. The handmade burgers also receive accolades for their perfect preparation and taste. Moreover, the Cajun fries have been lauded as the best in Glasgow, adding to the appeal of the side dishes. Customers appreciate the generous portion sizes, providing a sense of hearty satisfaction and value. The restaurant's atmosphere, despite some criticisms, is generally well received, with positive comments on the USA BBQ shack styling. Customers also appreciate the speedy and prompt service, the ease of parking post 6:30 pm, and the restaurant's inclusive options, such as veggie and vegan selections, which indicates a conscious effort to cater to diverse dietary preferences. Overall, the key positive aspects indicate a company that thrives on delivering quality BBQ dishes in a friendly, service-oriented environment.

Concerns and Threads

On the negative side, Dennistoun Bar-B-Que faces criticism over certain aspects of the dining experience. The clearer delineation of menu items and charges would prevent the surprise customers face when billed for 'extras.' Complaints of dry burgers, excessive sauce on wings, and under-seasoned food suggest room for improvement in food preparation and presentation. The limited vegan menu and higher price points have disappointed some patrons, particularly when comparing the vegan options to fast-food counterparts. The dining space is described as cramped, which could pose an inconvenience, especially to those with disabilities. A mismatch between the theme and music selection has also detracted from the overall ambiance the establishment aims to create. Lastly, limited sauce variety fails to capture the full essence of regional American BBQ, detracting from an otherwise authentic experience. These concerns, if addressed, could significantly elevate the customer experience and company reputation.

Frequently asked questions about Dennistoun Bar-B-Que

Can I make a reservation for smaller groups at Dennistoun Bar-B-Que?

Dennistoun Bar-B-Que only takes reservations for groups of 10 or more. For smaller groups, seating is on a first-come, first-serve basis, with a generally quick table turnaround.

Are there vegan or vegetarian options available at Dennistoun Bar-B-Que?

Yes, Dennistoun Bar-B-Que offers an extensive selection for vegetarians and some options for vegans, though the vegan menu is notably more limited.

Does Dennistoun Bar-B-Que cater to those with disabilities?

The restaurant is accessible, with easy entry and a handicap restroom available. However, some reviews have noted that the seating can be cramped, which might be a consideration for those with mobility issues.

Recent customer reviews and testimonials for Dennistoun Bar-B-Que

Renatas

5-Star

a week ago

Great burger, but on the pricey end 8/10 A customisable burger experience, though the menu could be clearer on what counts as extras. The smashed patties and caramelised onions were standout, but the burger was slightly dry. Loved the sweet buns and crispy Cajun and garlic fries. Note: The small space fills with kitchen odours and parking is tough. Total was £40, a bit pricey due to unexpected topping charges. Worth a visit if nearby and craving a solid burger. Not great for parking if you’re not in the area.

Steven Loveland

5-Star

a month ago

Whilst looking up BBQ shacks in Glasgow, I stumbled on this place. Now first up, you can only make reservations if you have a party of 10 or more, if not you need to turn up and take a chance. Table turn around time is fast so you should not wait more than 15 minutes (fingers crossed). Free parking outside from 6:30pm. Looking at the menu there is a fair choice of food however it is a little burger top heavy, but as I said there is a lot of BBQ choices. The food is ordered via an online app (squared up) and is delivered canteen style on metal trays. We ordered way too much for two people, but in my defence we (a) wanted to try a bit of everything and (b) we believed that portion sizes might be small. I was so wrong! I ordered the brisket, ribs, burger with fries for myself. We also ordered more ribs, BBQ wings and Mac & Cheese. The ribs meat fell off the bone and were smoked/seasoned perfectly, same with the brisket, not only was the meat juicy and moist, but the portion size was perfect. The burger was clearly handmade and was cooked perfectly. I was told the wings were also amazing and the Mac & Cheese was great. The only comment I would say is the BBQ Wings did have a little too much sauce on them for my personal taste, that was just me personally. A couple of things, seating is a little cramped, not a big thing, but could be an issue if you were disabled or in a chair. The restaurant is styled to be a USA BBQ shack and most of the respects it pulls it off, however playing UK dance music rather than the expected music choice (blue grass country etc.). The surrounding/food did not marry with the music. Lastly it is a shame, not a criticism, that the choice of sauces available was very limited to BBQ. If some more choices from USA regions were available this would definitely add to the experience. Other than that, food was very reasonably priced and served promptly even though they were busy. Thank you for a lovely evening and great food.

Agusy a

5-Star

a month ago

Me and my friend were in the area hungry. She wanted a steak Im vegan. This place doesnt have steaks but there was nothing else with vegan menu. Place looks run down from outside. In my opinion place is overpriced. Vegan burger wasnt any better than one you get in burger king (I wish I went there to be honest) pretty small, which is extremely disappointing,doesnt even come with fries, you need to get it separately and its too much of a portion.My friend had some cured beef in a bun, she wasnt blown away. For 20 quid per person I would expect a feast of amazing flavours. Friendly and polite staff

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Dennistoun Bar-B-Que Reviews Summary

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Featured review

Dennistoun Bar-B-Que's customer reviews analysis

Positive Feedback

Concerns and Threads

Frequently asked questions about Dennistoun Bar-B-Que

Can I make a reservation for smaller groups at Dennistoun Bar-B-Que?

Are there vegan or vegetarian options available at Dennistoun Bar-B-Que?

Does Dennistoun Bar-B-Que cater to those with disabilities?

Recent customer reviews and testimonials for Dennistoun Bar-B-Que

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