The reputation of Urban Gardeners South East London appears to be strongly positive based on the provided customer testimonials. The recurring themes in customer feedback include professionalism, efficient work, and courtesy. Reviews consistently highlight the company's ability to transform overgrown and unkempt gardens into enjoyable spaces in a timely manner, with mentions of significant improvements made in less than two days and even instances of substantial work completed within an afternoon. This suggests a high level of productivity and a commitment to meeting customer expectations for swift service. Customer experiences indicate a satisfaction with the quality of work, noting that follow-up support is provided when necessary. The perception of a fair pricing structure coupled with commendable customer service contributes to the company's overall favorable standing.
Key positive attributes of Urban Gardeners South East London, as deduced from customer testimonials, encompass several factors. The quality and efficiency of the services provided stand out, with reviews mentioning major garden clear-ups, lawn laying, fence erection, and storm damage reparations executed in impressively short time frames. The professionalism and courtesy of the team are repeatedly commended, along with their cleanliness and tidiness during operations. Responsiveness is another praised aspect, with the company being noted for its promptness in answering emails. The work is described as not only efficient but also to a high standard, with special attention to detail, such as ensuring proper drainage in a sloped garden. The staff is characterized as hardworking and friendly, further enhancing the customer service experience.
Despite the overwhelming positivity, there are minor negative aspects mentioned in the reviews of Urban Gardeners South East London. One such aspect is the waiting period before services can commence. Although one customer noted that the wait was not a significant concern given the busy nature of local trades, it could indicate times when the demand for Urban Gardeners' services exceeds immediate availability. Additionally, a very minor mishap was reported, but it was resolved the following day, demonstrating good after-service support but also noting that, like any service business, occasional issues may arise during the execution of their work. However, these negatives do not seem to detract significantly from the overall customer satisfaction.
The time it takes for Urban Gardeners South East London to begin work on a project can vary due to their schedule and demand for services. Some customers have reported a waiting period prior to the commencement of their projects. It is advisable to contact them for the most current availability and scheduling information.
Yes, the company has experience handling complex garden projects, including landscaping on sloped terrains. They have been noted to install proper drainage systems, ensuring that the final results are both aesthetically pleasing and functional.
Absolutely. Urban Gardeners South East London specializes in clearing and transforming overgrown gardens. Reviews mention significant improvements made to neglected gardens, sometimes in a matter of hours, indicating their capability to handle such challenges effectively.
Urban Gardeners is a small local gardening business based in Eltham SE9 but covering and operating within all areas in South East London, Bromley, Orpington, Beckenham, Welling and Bexley.We are passionate about gardening, and our main goal is to provide the best gardening services out there. We are committed to a long-term relationship with our clients, and customer satisfaction is guaranteed with us.Each garden we serve we treat as our own.
