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As of Jun 12, 2024, 133 customers have reviewed this business and rated it 4.5 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

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Grantlanta Lawn's customer reviews analysis

Grantlanta Lawn's reputation, as evidenced by a selection of customer reviews, appears to be commendably positive. Multiple reviews emphasize the professionalism, skill, and creativity of the team, particularly noting the company's ability to translate client desires into reality. Clients consistently mention the quality of communication and appreciation of the landscaper's patience and knowledge, with Thomas being singled out for his collaborative approach to project design. Timeliness and promptness in service execution are also highlighted, and the company's additional services such as glass recycling are well-received. While the feedback is overwhelmingly positive, there are isolated instances of follow-up services not being timely addressed, suggesting a potential area for improvement in ongoing customer engagement and maintenance scheduling.

Positive Feedback

Customers frequently praise Grantlanta Lawn for their exceptional professionalism and the high quality of work delivered. The team's expertise in landscaping and hardscaping shines through reviews expressing satisfaction with the transformation of outdoor spaces. Clients applaud the company for effective communication throughout the process, and their ability to execute projects quickly, efficiently, and to a high standard. Customers also appreciate the added environmental consideration, such as glass recycling services. The personal touch in project planning, with landscapers like Thomas and Grant taking time to understand and incorporate client wishes, contributes to the positive experiences reported by many.

Concerns and Threads

Despite the overwhelmingly positive feedback, Grantlana Lawn's reviews indicate a minor issue concerning follow-up and maintenance services. At least one customer reported difficulties in obtaining a quote for yard maintenance despite repeated requests, highlighting a potential shortfall in the company's responsiveness post-project completion. Such incidents could indicate that while initial project execution is strong, ongoing communication and service continuity could be areas where the company may further improve to ensure a consistent quality of customer service throughout the lifecycle of client engagement.

Frequently asked questions about Grantlanta Lawn

Can Grantlanta Lawn manage both landscaping and hardscaping projects?

Yes, according to customer reviews, Grantlanta Lawn is capable of managing a variety of outdoor projects, including both landscaping and hardscaping, tailoring the final result to meet customer expectations.

How does Grantlanta Lawn handle communication throughout the project lifespan?

Grantlanta Lawn is praised for its effective and consistent communication with clients throughout the project lifecycle. The team ensures clients are informed at every step and collaborates closely with them to achieve desired outcomes.

Does Grantlanta Lawn offer any environmental or sustainability services?

In addition to landscaping, Grantlanta Lawn offers environmental services such as glass recycling, which is appreciated by environmentally conscious customers.

Recent customer reviews and testimonials for Grantlanta Lawn

Carolyn Jordan-White

5-Star

6 months ago

I am so happy with my project which Thomas made a reality. This was a blank area with nothing but “grass”. Thomas is a knowledgeable, patient Landscaper, he listened to my wishes and made great suggestions to make this work out. It’s hard to tell from this photo because a lot of things are deciduous, but there will Interest all year long. In three years this will be lush. The air-conditioning unit will be a little bit hidden and the gas meter as well.

Sherry Treco-Jones

5-Star

2 months ago

My experience with Grantlanta was excellent! Tom and Steven were so professional and easy to work with. Tom supervised and did the work and he communicated every step of the way. They did an exceptional job of reclaiming my front yard, and I would hire them again in a heartbeat!

Melanie Clarkson

5-Star

9 months ago

Tom is amazing. He listened and collaborated with us to plan our landscaping and hardscaping needs. We are beyond impressed with the quality of work he did for us. We will definitely reach out to him and the Grantlanta team for any and all future projects. Thanks Tom! (See before and after photos. Fence was not part of the project- we are doing that ourselves.)

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Grantlanta Lawn Reviews Summary

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Featured review

Grantlanta Lawn's customer reviews analysis

Positive Feedback

Concerns and Threads

Frequently asked questions about Grantlanta Lawn

Can Grantlanta Lawn manage both landscaping and hardscaping projects?

How does Grantlanta Lawn handle communication throughout the project lifespan?

Does Grantlanta Lawn offer any environmental or sustainability services?

Recent customer reviews and testimonials for Grantlanta Lawn

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Overall Rating

About Grantlanta Lawn