Tropical World generally maintains a favorable reputation among visitors, with their offerings appealing to various demographics, including families with young children and wildlife enthusiasts. Customers appreciate the diversity of species and the design and maintenance of the space. Educative value and conservation efforts are recurrently mentioned positives, with visitors often feeling their ticket purchase supports a worthy cause. However, the attraction faces criticism regarding perceived high admission prices, especially considering the size and perceived value proposition. The facility appears to be undergoing transitions, with mentions of construction and renovation work, along with rundown aspects detracting from the experience. These operational adjustments seem to lead to mixed feelings among patrons, where some are understanding of the changes, while others cite them as reasons for a less satisfactory experience.