Totus Building & Maintenance Limited appears to hold an admirable reputation, based on a collection of reviews characterized by customer satisfaction with the company's professionalism, punctuality, and quality work. Recurring themes in the feedback include appreciation for the team's polite and courteous nature, the open lines of communication throughout projects, and adherence to budget and timelines. Numerous clients have expressed their gratitude for the work performed by Nick and his team, which often exceeds expectations. The provided testimonials repeatedly credit Totus with offering services that inspire customer loyalty, and there is significant mention of clients' intentions to re-engage with the company for future projects.
Positive aspects of customer feedback for Totus Building & Maintenance Limited are consistently commended across several realms. Clients praise the professionalism and expertise of the team, citing Nick’s leadership and project management as particularly effective. On-time completion and adherence to budgetary concerns are also highlighted as significant positives. The team’s considerate nature extends to frequent updates to clients and maintaining cleanliness and order on-site. Customers commend the high quality and finish of the work, alongside the team's polite and accommodating demeanor. Importantly, the ability of Totus to meet the unique needs of clients, as exemplified in the case of ensuring safe and accessible living spaces for individuals with disabilities, has fostered a level of trust and reassurance that fuels their strong customer relationships.
The negative aspects in the customer feedback are few and far between. There is a mention of a slight delay in the commencement of a project due to COVID-related supply issues, but even this is mitigated by the transparency and communication from Totus. There are no direct references to dissatisfaction or negative experiences in the reviews provided, suggesting that any negative aspects that might exist are minor and not pervasive enough to tarnish the company’s overall excellent standing with their clientele.
Yes, Totus has been praised for successfully managing multiple extensive projects, including rear extensions, full house renovations, and kitchen remodels.
The reviews indicate that Totus is proficient in completing projects within the original price estimates and quoted timescales, with a structured billing process that supports financial planning.
Customers consistently commend Totus for maintaining open and efficient communication throughout the duration of projects. The team, especially Nick and Josh, is noted for being readily available to answer questions and provide updates.
Totus Building and Maintenance a a dedicated team of builders and landscapers based in Rothwell, Leeds. We have years of experience providing expert building services in Leeds and across Yorkshire offering services such as: Bespoke home building, house extensions, loft conversions, home remodeling, bathroom renovations, kitchen renovations, general building works and landscaping. We have a friendly and experienced team that can provide all services from architectural drawings to electrics, plumbing and decorating services. Get a free advise today on your building project form Nick or Darren.
