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Superior Construction Services

Superior Construction Services Reviews Summary

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Home Builders | Washington, DC

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2201 Wisconsin Ave NW #200, Washington, DC 20007, United States

Trustguide Rating

TrustScore®
A+
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F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Superior Construction Services?

As of Mar 13, 2024, 7 customers have reviewed this business and rated it 2.7 Star out of 5. Trustguide conducted an in-depth analysis of Superior Construction Services's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
February 27, 2024
Last updated
March 13, 2024

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Superior Construction Services's customer reviews analysis

The evaluation of Superior Construction Services based on customer reviews presents a mixed overview of the company's reputation and customer experience. Customers have appreciated the company's professionalism, quality of work, and competitive pricing, particularly highlighting strengths in home renovations and extensions. Communication and the ability to adhere to both schedule and budget have also been positively mentioned. However, significant concerns have been raised regarding the reliability of subcontractors, the duration of projects extending beyond the quoted timelines, and issues with post-completion service such as failure to address defects within the warranty period. The appearance of cracks in newly worked areas such as drywall and concrete is troubling, and the company's alleged non-payment to subcontractors casts doubts on their business practices and management effectiveness.

Positive Feedback

Superior Construction Services has received commendations for their professional conduct and the quality of their construction services. Customers have expressed satisfaction with the company's ability to maintain open lines of communication throughout projects, its willingness to adapt to varying project sizes and scopes, and the final outcomes of their home renovations and extensions. Its competitive pricing is another factor that seems to resonate well with the clients. The ability to deliver projects on time and within budget reinforces their credibility as reliable general contractors in the DC, NOVA, MD area.

Concerns and Threads

Notwithstanding the positives, there are notable drawbacks in the experiences of some clients of Superior Construction Services. Issues highlighted include the use of subpar subcontractors whose work has necessitated multiple redos, leading to significant project delays. Customers also reported problems with the durability of the workmanship, noting cracks in new installations within a year, without adequate follow-up or repairs despite being under warranty. Moreover, there is a serious concern raised about the company's financial integrity, with allegations of non-payment to subcontractors, which could affect future client trust and subcontractor relationships.

Frequently asked questions about Superior Construction Services

Recent customer reviews and testimonials for Superior Construction Services

Superior Construction Services
Bridget Schwartz
1-Star
4 years ago
Horrible sub contractors, the project took twice as long as quoted, had to redo most work twice, over ordered materials, never finished the punch list, less than a year from when the work was complete and the new drywall and concrete had cracks. I contacted them multiple time because the contract covered issues within a year, and they never came to fix the problems.
Superior Construction Services
LUKE WENCE
1-Star
8 years ago
Everyone there is great! Easy to communicate with, they provide great customer service and are willing to work with you, no matter the size or scope of your project. One of the best in the DC, NOVA, MD area!
Superior Construction Services
Martina Crocker
1-Star
a year ago
Great general contractors, the project was as scheduled and on budget, Great communication from everyone at Superior Construction Services. Extremely happy with the outcome. Services: Home renovations, Home extension services, Custom home design, Home building
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Superior Construction Services's customers had a positive experience.

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Superior Construction Services

Overall Rating

TrustScore®
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Verified by
Trustguide®
Overall Rating
2.7
/5
7
reviews
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About Superior Construction Services

Home Builders

Best Construction Company in Washington, DC. Superior Construction Services is a trusted and award-winning general contractor in Washington, DC, offering comprehensive residential construction services. With over 30 years of experience in the District of Columbia, Maryland and Virginia, we specialize in luxury home building and high-end remodeling, including kitchen, bathroom renovations, and historic restorations. Their collaborative approach ensures that your vision guides every project, and their meticulous craftsmanship and customer-centric focus set them apart from other construction companies in the area. Choose Superior Construction Services for exceptional home renovations and new luxury homes.

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