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Total Care Garden Maintenance

Total Care Garden Maintenance Reviews Summary

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Lawn Care | Liverpool

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18 Helsby Rd, Aintree, Liverpool L9 4SH

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Total Care Garden Maintenance?

As of Mar 13, 2024, 70 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Total Care Garden Maintenance's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
February 29, 2024
Last updated
March 13, 2024

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Total Care Garden Maintenance's customer reviews analysis

Review analysis for Total Care Grounds Maintenance Ltd demonstrates a strong and positive overall reputation. The company, spearheaded by Mike and his team, have left a series of favorable impressions on their customers through their gardening services. Recurring themes extracted from the reviews include professionalism, reliability, and high-quality service. Customers routinely commend the team’s promptness, tidiness, and courteous demeanor, creating a lasting impression of a dependable and customer-focused business. Competitive pricing paired with a routinely high level of service suggests that Total Care Grounds Maintenance Ltd has cultivated a positive image, which typically results in high customer satisfaction and recommendations.

Positive Feedback

Customers of Total Care Grounds Maintenance Ltd frequently extoll the company's professionalism, punctuality, and attention to detail. Mike and his team are consistently praised for their reliable service, with specific mentions of the company's ability to be prompt and to deliver high-quality garden maintenance. Competitive pricing further enhances the perceived value of their services. Several reviews underscore the team’s diligence in leaving work areas tidy and providing photographic evidence of completed work, enhancing trust and customer satisfaction. Notably, the staff’s polite and helpful interaction style is often highlighted, indicating that customer service is as much a priority as the practical gardening work. The commitment to communication, such as sending reminders, is particularly appreciated, illustrating a business that is both proactive and customer-centric.

Concerns and Threads

Despite the overwhelmingly positive feedback, it is difficult to identify any significant patterns of dissatisfaction or negative experiences in the reviews provided for Total Care Grounds Maintenance Ltd. None of the reviews appear to contain major complaints or highlight any recurring issues with the services provided. This absence of negative critiques indicates either a generally excellent service provision or a potential lack of representation from less satisfied customers in the sample of reviews available. Due to the limited data range, it might not be possible to fully evaluate the breadth of customer experiences for the company.

Frequently asked questions about Total Care Garden Maintenance

Can I rely on Total Care Grounds Maintenance Ltd to arrive and complete the job on time?

According to customer reviews, the company is known for its punctuality and reliability. They are praised for showing up when promised and completing the jobs efficiently.

Does Total Care Grounds Maintenance Ltd provide good value for money?

The consensus among customers is that Total Care Grounds Maintenance Ltd provides high-quality services at competitive prices, making their work a good value for the investment.

How does Total Care Grounds Maintenance Ltd ensure customer satisfaction?

Customer satisfaction seems to be a top priority for the company as evidenced by their professional conduct, consistent quality of work, prompt communication, and attentiveness to leaving the work areas tidy. They also provide before and after photographs to showcase their work.

Recent customer reviews and testimonials for Total Care Garden Maintenance

Total Care Garden Maintenance
Hayley Coppack
5-Star
3 months ago
Had Mike out yesterday for a garden clean, it was a mess & normally takes me forever to do every winter with the leaves everywhere. He said he could do it there & then & they even cut the ivy from by back gate before they left as it was difficult to open. Worth every penny!! Very professional service. Highly recommend🌟🌟🌟🌟🌟
Total Care Garden Maintenance
Steve Horrocks
5-Star
a week ago
Mike and his team did a number of jobs in our gardens last summer/autumn. They were always prompt, friendly, tidy and most importantly extremely reasonably priced. You will not be disappointed.
Total Care Garden Maintenance
B 1
5-Star
a month ago
Mike the owner of the Total Care Garden Maintenance company has been with us at Alder Hey for quite some time now. He covers different garden maintenance and any ad hoc works we may require. I couldn't recommend him and his team enough. His work is immaculate, he always provides before and after photographs to show the works completed. Nothing is too much trouble for him and his team, they are very helpful, polite and courteous at all times. This is the reason I would highly recommend him with confidence.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Total Care Garden Maintenance's customers had a positive experience.

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Total Care Garden Maintenance

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
5
/5
70
reviews
Excellent
Good
Average
Fair
Poor
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About Total Care Garden Maintenance

Lawn Care

Liverpool Commercial Grounds Maintenance - Professional Grounds Maintenance ContractorsTotal Care Grounds Maintenance Ltd delivers quality grounds maintenance services to clients throughout Liverpool and surrounding areas. We can provide a professional grounds maintenance care plan for all seasons, giving your property grounds that well kept look it deserves.We have over 20 years of gardening experience and are a professional business that prides ourselves on customer satisfaction.Get in touch today and learn more about our Grounds Maintenance Services we can offer to you.

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