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The Wharf

The Wharf Reviews Summary

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Pubs | Manchester

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6 Slate Wharf, Manchester M15 4ST

Trustguide Rating

TrustScore®
A+
A
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C
D
F
Graded by
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about The Wharf?

As of Apr 16, 2024, 4083 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of The Wharf's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 16, 2024
Last updated
April 16, 2024

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The Wharf's customer reviews analysis

The overall reputation of The Wharf appears to be very positive based on recent customer reviews. The establishment is frequently praised for its exceptional hospitality and friendly staff, creating a comfortable and welcoming atmosphere for patrons, with special commendation given to the high-quality food offerings and the appealing aesthetic of the pub itself. Recurring themes in the feedback include the excellence of the Sunday roast and Spanish-themed dishes, superior presentation of the food, and the value for money, particularly with special deals. A notable trend is patrons' admiration for the pub's location by the canals and its interior décor, which contributes to a cozy yet spacious environment, enhanced by features like outdoor seating and a dog-friendly policy. Nevertheless, there is mention of a suboptimal condition in the men’s bathroom and a precaution concerning parking regulations to avoid potential inconvenience.

Positive Feedback

Customers of The Wharf have consistently highlighted several key positive aspects, including the quality and authenticity of the food. Menu items such as the Sunday roast, Catalan tapas, and steak have been described as 'excellent' and 'beautifully presented.' Additionally, the pricing structure, such as the offer of three tapas and a drink for £19.95, demonstrates perceived good value. The ambiance of The Wharf, characterized by a cozy, home-like feel despite its spacious two-floor setup, receives frequent acclaim. Customers enjoy the pub's location amidst Manchester's canals and appreciate the combination of rustic charm and references to Manchester’s industrial history. The attentive and amiable nature of the staff is highlighted, contributing significantly to the overall dining experience. Moreover, the venue’s dog-friendly policy and comforting aspects like a roaring fire are underscored as particularly enjoyable.

Concerns and Threads

Despite the overwhelmingly positive feedback, The Wharf does face some criticisms. A key concern highlighted in the reviews is the poor condition of the men's bathroom, described as unpleasantly dirty and odorous, which detracts from the overall customer experience. There are also reports of administrative issues related to parking; visitors have experienced confusion and even received tickets due to parking registration mishaps, although this was resolved with proof of transaction. Furthermore, minor culinary criticisms include under-seasoned scallops, suggesting occasional inconsistencies in the food-quality control. While these negatives are few and appear to be isolated cases, they provide constructive feedback for The Wharf to address in order to further enhance its patron experience.

Frequently asked questions about The Wharf

Is the food at The Wharf well-received by customers?

Yes, the food at The Wharf is highly praised for its quality, presentation, and authenticity, especially the Sunday roast and Spanish tapas. Customers have also noted the value for money with special deals offered.

What are the atmosphere and setting like at The Wharf?

The Wharf is described as having a cozy yet spacious atmosphere, situated along the scenic canals of Manchester. It boasts rustic charm, outdoor seating, a dog-friendly approach, and a homely feel that customers find very appealing.

Has there been any negative feedback for The Wharf?

While the feedback has predominantly been positive, there have been mentions of a poorly maintained men's bathroom and issues with parking regulations. Some minor food-quality inconsistencies have also been noted.

Recent customer reviews and testimonials for The Wharf

The Wharf
Motohiro Tada
5-Star
6 days ago
It was brilliant! I experienced great time in The Wharf! I’m from Japan and I’ve been studying English in Manchester but I’m going back to Japan. This Sunday roast is my last time. I definitely think all staff members have amazing hospitality as well! It was very comfortable! Thank you very much!
The Wharf
Kris Allee
5-Star
a month ago
Great food and fun atmosphere. Everything is A+ except the (men’s) bathroom. It’s like the patrons think the wall and floors have drains. Yuk!!! It smells and and you feel like you have to toss (or at least wash) your shoes afterwards.
The Wharf
Sherry Johnson
5-Star
4 months ago
My colleagues and I visited The Wharf last night and would highly recommend you visit this delightful place. The food is lovely and the staff are really friendly and make you feel welcome and nothing is too much trouble. Just make sure if you park there that you input your registration into the machine inside and take a picture as proof as we did get a ticket and thankfully had it waived by producing a screenshot of the bank transaction.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of The Wharf's customers had a positive experience.

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The Wharf

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.5
/5
4083
reviews
Excellent
Good
Average
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Poor
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About The Wharf

Pubs
Large establishment with cosy rooms and alcoves, buzzy open areas, outdoor terrace and boules court.
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