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The Honest Fitter
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The Honest Fitter Reviews Summary

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Window Fitters | Liverpool

92 Liverpool Rd N, Maghull, Liverpool L31 2HN

Trustguide Rating

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D
F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about The Honest Fitter?

As of Apr 13, 2024, 42 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of The Honest Fitter's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Apr 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
April 13, 2024
Last updated
April 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of The Honest Fitter's customers had a positive experience.

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The Honest Fitter's customer reviews analysis

The Honest Fitter Ltd has garnered a reputation for providing satisfactory services as evidenced through several key themes emerging from customer testimonials. Customer experience is largely influenced by the company's communication, installation quality, and the professionalism of its staff. Each review underlines a noteworthy satisfaction with the end result, a factor that reflects the company's commitment to meeting client expectations. Furthermore, clients express high regard for the meticulousness shown by the fitter team, who are praised for their efficiency, tidiness, and thorough approach to work. Customers highlight the team's diligence in keeping pace and area clean and the additional effort to ensure fine details are addressed, indicating a consistent dedication to quality service provision. The feedback indicates that The Honest Fitter Ltd is perceived as reliable by its clientele and has a solid reputation for delivering high-quality products in a professional manner.

Positive Feedback

Positive customer feedback for The Honest Fitter Ltd centers on several key aspects. The company's communication is repeatedly commended, with clients citing the personalized and patient approach, particularly from Danielle, as a significant strength. The installation process receives high praise for its speed, cleanliness, and precision, suggesting the fitters display high levels of skill and attentiveness to detail. Quality of the product is rated highly, with customers specifying satisfaction with features like the finish and fit of windows and doors, which reinforce the company's commitment to high-quality outcomes. The team's respect for the client's property, along with their practice of leaving the work area clean, is frequently mentioned, reflecting a strong professional ethos. Moreover, clients appreciate the company's honest and customer-centric approach, with several testimonials underscoring the care taken to understand and fulfill customer visions and preferences.

Concerns and Threads

The reviews provided do not directly indicate any negative aspects concerning The Honest Fitter Ltd's services. Each testimonial highlights a level of service and customer satisfaction that suggests the absence of recurring or significant problems. Given the lack of explicit negative feedback, it is challenging to conclusively identify areas of dissatisfaction or operational weaknesses within the company. Nonetheless, a meticulous analysis of further reviews and customer feedback may be necessary to ensure a comprehensive understanding of all customer experiences, including any that may not be as favorable. This would provide a more balanced view of customer sentiment and potential areas for the company to address or improve upon.

Frequently asked questions about The Honest Fitter

What services does The Honest Fitter Ltd specialize in?

The Honest Fitter Ltd specializes in fitting high-quality windows, doors and enclosures, with a specific emphasis on precision and attention to detail during the installation process.

How is The Honest Fitter Ltd's customer service and communication?

Customer service and communication are highlighted qualities of The Honest Fitter Ltd, with staff specifically recognized for their helpful, patient, and thorough communication throughout the service process.

What can I expect from The Honest Fitter Ltd in terms of installation and cleanliness?

Customers can expect efficient and professional installation. The company is frequently praised for maintaining cleanliness, being respectful of the client's property, and tidying up after completing the job.

Recent customer reviews and testimonials for The Honest Fitter

The Honest Fitter
Charl de Winter
5-Star
2 months ago
Had the Honest Fitter enclose our front porch, and we are very happy about it. From Kim and Danielle to the installers, they were all nice to deal with, and the result is what we hoped for. Finished the job quickly, tidied up behind them, can recommend.
The Honest Fitter
irene Weldon
5-Star
3 months ago
Brilliant price, great quality windows and doors, Danielle and Kim are so helpful throughout the process and Lee and the fitters were brilliant, top class job, cleaned up each night before they left and attention to detail !
The Honest Fitter
Steph Pritchard
5-Star
10 months ago
So impressed with this company. Communication 5* Installation 5* Quality of product 5* From start to finish we couldn’t fault this company. They kept us in the loop on everything and the installation was so fast, clean and precise. We really can’t fault them at all and would 100% recommend.
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Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
42
reviews
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