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Kingfisher Windows Reviews Summary

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Window Fitters | Leeds

Unit T, Gildersome Spur, Morley, Leeds LS27 7JZ

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Kingfisher Windows?

As of Apr 15, 2024, 81 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Kingfisher Windows's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Apr 15, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
April 15, 2024
Last updated
April 15, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Kingfisher Windows's customers had a positive experience.

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Kingfisher Windows's customer reviews analysis

Evaluating the collective customer experience for Kingfisher Windows reveals a favourable company reputation. Reviewers frequently commend the professionalism, quality of service, and the high-quality products offered. From initial consultations to the completion of the installation process, staff members like Phil Keirl and various fitting teams are repeatedly praised for their efficiency, work ethic, and courteous demeanour. Notably, there is an absence of aggressive sales tactics; instead, there is an emphasis on honest salesmanship and sound advice. The company appears to excel not only in the provision of doors and windows but also in the meticulousness of their work—leaving customers' homes clean post-installation. Moreover, repeat customers reinforce the company's reliability and consistent performance over time. Issues that arise are reportedly addressed with accountability and promptness, contributing positively to Kingfisher's aftercare reputation. Despite these positive elements, there is a mention of a minor cosmetic defect and recognition of higher pricing compared to competitors, although these factors seem to be outweighed by the overall customer satisfaction.

Positive Feedback

Kingfisher Windows has established a robust positive reputation, underscored by several recurring themes in customer testimonials. The commendable quality of their doors and windows is often highlighted, suggesting a strong product offering. The level of professionalism exhibited by their personnel, including sales representatives, surveyors, installers, builders, and electricians, is routinely recognized. Praised for their friendly and respectful approach, employees like Craig, Chris, and Scott receive individual acknowledgments for their exemplary service. Installations are described as efficient and comprehensive, often leaving the property cleaner than before. Moreover, the firm's resistance to pressure selling, combined with their readiness to provide valuable advice and the convenience of handling additional tasks such as electrical work, positions them as a customer-centric organization. The aftercare service, too, is respected for its effectiveness in resolving any issues and maintaining customer satisfaction.

Concerns and Threads

Despite the preponderance of positive feedback, Kingfisher Windows' reviews also reveal some areas of potential concern for future customers. A critical observation that emerges is their pricing, which some customers regard as higher when compared to other vendors; however, this seems to be justified by the company's detailed focus on security, guarantees, and service quality. There's an isolated complaint about a minor cosmetic imperfection—a small speck of blue on the internal slab of a door, indicative of occasional quality oversight. While this was not a significant issue for the customer, it does highlight the importance of attention to detail in products that carry a premium price point. Additionally, while the company is prompt in addressing issues, the existence of an issue with one of the windows indicates that operational challenges do occur, although they are promptly rectified.

Frequently asked questions about Kingfisher Windows

What products and services does Kingfisher Windows specialize in?

Kingfisher Windows specializes in manufacturing and installing high-quality doors and windows, including composite doors, French doors, conservatory roofing, and bi-fold doors. They also offer complete installations including handling additional tasks like electrical work.

Can I expect a pushy sales experience with Kingfisher Windows?

Based on customer reviews, Kingfisher Windows is known for its non-pressure sales approach. Sales representatives, such as Phil, are praised for their honest salesmanship, answering questions thoroughly without pressuring customers into making decisions.

How does Kingfisher Windows handle after-installation service and issues?

Customers report that Kingfisher Windows provides excellent aftercare service. They are quick to acknowledge any installation issues and take responsibility to rectify them as soon as possible, an approach that has contributed to their positive reputation.

Recent customer reviews and testimonials for Kingfisher Windows

Kingfisher Windows
Paul Beaumont
5-Star
a week ago
From start to finish I couldn’t have asked for better. Had a new front door and back door fitted , superb quality and service . Phil Keirl was friendly and straight forward , no pushy sales just good old honest salesmanship , the surveyor answered all our questions and left us feeling confident we’d made the right choice.The fitting team were on time and had it done super quick and left the house cleaner than it was when they started . Massive thumbs up from me 👍
Kingfisher Windows
Damian Stansfield
5-Star
3 months ago
We had Kingfisher replace windows in our garden room, replace three sets of french doors and also fit aluminium bi-folds for us. I'm pleased to report that they were professional throughout and did a great job for us. Our installers were Craig and Chris and they were excellent, keeping us informed and working through installation issues methodically and competently. We chose Kingfisher over other firms because we used them on a previous house and at the time we were very impressed. Using them again was a good decision because they are a firm class firm and we are grateful for the work they did for us.
Kingfisher Windows
Lynne Haigh
5-Star
3 years ago
I decided to replace my Conservatory roof from glass to the new SuperLite solid roof. Naturally I chose Kingfisher as they erected the Conservatory ten years ago and I was very happy with the work and the after care service. The guys who came to do the actual work were really friendly, professional and cleared up after them. They have done a fantastic job and I love my new room. I would have no hesitation in recommending Kingfisher for any type of window or Conservatory work you may wish to undertake.
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Overall Rating

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A+
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Overall Rating
4.4
/5
81
reviews
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About Kingfisher Windows

Window Fitters
At Kingfisher, we have been supplying and installing double glazing home improvement projects to homeowners, commercial and trade, for over 30 years. Our products are manufactured in our own Drighlington factory, so we are sure our products are at the highest standards. Whether you are installing our windows, doors, or conservatories, our products will provide any home with outstanding thermal insulation, security, and increased visual appeal. With a range of colours, accessories and glazing to choose from, it's impossible not to design a product that will suit your next project. Get started with the process today by contacting our team via our online contact form or giving us a call.
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