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Strathclyde Windows Reviews Summary

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Window Fitters | Glasgow

10 Waverley St, Glasgow G41 2EA

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Strathclyde Windows?

As of Apr 15, 2024, 144 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Strathclyde Windows's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Apr 15, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
April 15, 2024
Last updated
April 15, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Strathclyde Windows's customers had a positive experience.

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Strathclyde Windows's customer reviews analysis

The company Strathclyde Windows appears to have established a robustly positive reputation based on the comprehensive experiences relayed in the customer reviews. Feedback consistently highlights several dimensions of service excellence including professional conduct, high-quality products, and efficient processes from consultation to installation. Recurring themes emphasize the absence of high-pressure sales tactics, the provision of thorough information for informed decision-making, and courteous interactions throughout the customer journey. The company’s attention to detail and the efficiency of the installation team are commended, where craftsmanship and the final aesthetic of the windows contribute significantly to customer satisfaction. Post-installation, follow-ups are noted as proactive, addressing any minor issues with immediate resolutions, which suggests a strong commitment to aftercare and customer service continuity.

Positive Feedback

Customers have expressed high levels of satisfaction with Strathclyde Windows, citing a superior service that is characterized by professionalism, expertise, and customer care. Highlights include the clear and informative initial consultations led by knowledgeable staff, which are devoid of aggressive sales tactics and provide crucial information to assist in decision-making. The installation process itself is frequently described as efficient and tidy, with the installers conducting their work with minimal disruption and leaving the premises clean. The end products - windows and doors - are consistently praised for their exceptional fit, finish, and quality. Moreover, the ability of the staff to address unique challenges such as uneven sills displays their commitment to excellence. The enthusiasm in customer testimonies is a testament to the company’s reputed delivery of aesthetic improvement and enhanced energy efficiency in clients’ homes.

Concerns and Threads

An exhaustive analysis of the provided customer reviews yields a negligible account of negative feedback. The critiques are minimal and mostly relate to the occurrence of ‘minor snags’ during the installation which, according to the feedback, were quickly and effectively resolved by the company’s staff. There are no recurring complaints or themes indicating any significant or systemic issues with the products or the services rendered by Strathclyde Windows. As such, any potential negatives are outweighed by the positive experiences depicted in these testimonials, and may not provide a sufficient basis for assessing the company’s reputation negatively.

Frequently asked questions about Strathclyde Windows

How long can I expect to wait for my new windows to be installed after placing an order?

Based on customer reviews, you may expect a wait time of approximately five weeks from down payment to installation. However, time frames can vary, so we recommend consulting with Strathclyde Windows directly for the most accurate estimate relevant to your order.

Does Strathclyde Windows provide a clean installation service?

Yes, customers consistently note the cleanliness and tidiness of the installers. They typically lay down sheets to protect your flooring and clean up after installation, ensuring your home remains neat.

Can I expect follow-up service after installation from Strathclyde Windows?

Customer reviews indicate that Strathclyde Windows demonstrates proactive follow-up services, readily addressing any minor issues and ensuring customer satisfaction even after the installation is complete.

Recent customer reviews and testimonials for Strathclyde Windows

Strathclyde Windows
Charles Bell
5-Star
3 months ago
I recently had all the windows in my house replaced by Strathclyde Windows, and I couldn't be happier with the entire process. From the initial consultation with Alan, who took the time to explain every detail and showcase the available windows, to the seamless purchase process, the experience was top-notch. The five-week wait time from the down payment to the actual window installation was well worth it. The installation team, over the course of three days, replaced a total of 10 windows. They were not only efficient but also exhibited a high level of craftsmanship, leaving me thoroughly impressed with the end result. The fitters were not only professional but also friendly, making the entire installation process a pleasant experience. I highly recommend Strathclyde Windows for their excellent service, quality products, and efficient installation. My home now boasts beautiful, energy-efficient windows, thanks to the exceptional work done by the team at Strathclyde Windows. (Adding a few photos of the windows, with full finish)
Strathclyde Windows
Steven anderson
5-Star
3 weeks ago
Excellent company to deal with. From quotation to fitting, everybody was a pleasure to deal with. Windows fitted today and they exceeded my expectations on the fit and finish. The guys that fitted the windows were great chaps , friendly and knowledge and left the house clean and tidy.
Strathclyde Windows
Cheryl Esson
5-Star
4 months ago
Strathclyde Windows are an amazing company! Absolutely went above and beyond with many aspects of the job! Needed 15 windows and door! They are beautiful and fitted perfectly! Door is solid! Would definitely recommend! First class experience from beginning to completion! All communication and process outstanding! Happy customer!
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Overall Rating

TrustScore®
A+
A
B
C
D
F
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Trustguide®
Overall Rating
5
/5
144
reviews
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About Strathclyde Windows

Window Fitters
We supply and fit quality double glazing at great prices.
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