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The Brothers Barbers

The Brothers Barbers Reviews Summary

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Barbers | London

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9a Leigham Ct Rd, London SW16 2ND

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about The Brothers Barbers?

As of Mar 13, 2024, 1236 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of The Brothers Barbers's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 17, 2024
Last updated
March 13, 2024

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The Brothers Barbers's customer reviews analysis

A comprehensive evaluation of customer experiences and reviews for The Brothers barber Streatham reveals a decidedly mixed reputation. While some customers express satisfaction with services rendered, praising specific barbers and the overall environment of the shop, there is a noticeable thread of inconsistency tied to individual barber performance. Several reviewers highlight a variance in quality, suggesting that while some barbers are highly skilled, others may not meet clients' expectations, which could reflect a potential need for standardized training or performance assessment. Comments mention satisfactory pricing and services such as children and senior cuts, but critical voices speak of experiences perceived as rushed or indifferent, with customer service occasionally described as lacking. These diverging experiences allude to the importance of individual staff members in shaping overall customer satisfaction levels.

Positive Feedback

Identifiable positive elements from customer reviews include individual barbers, such as Baz and Sam, who have been specifically praised for their skill and attention to detail. Customers experience a sense of personalized service and artistic freedom in the hands of these stylists, often resulting in strong recommendations and intentions to return. The barbershop is commended for its handling of children, patient service, and effective communication, even when serving clients for whom English is not their first language. The overall environment is regarded as welcoming and friendly by several patrons, with the shop ambiance and decor being well received. Furthermore, the provision of additional services, such as men's manicures and custom cuts, contributes positively to the versatility and attraction of The Brothers barber Streatham.

Concerns and Threads

However, critical feedback points to a shortfall in overall service consistency. Notably, a minority of barbers are described as providing inadequate haircuts, and the attitudes of staff members have been perceived as dismissive. This inconsistency has resulted in some negative customer experiences, where cuts were felt rushed with an underlying motive of prioritizing payment over service quality. Reports of overpricing and rudeness contribute to the negative impressions, potentially deterring prospective customers. Some reviewers remark upon an apparent incongruence between their experience and the numerous positive reviews online, which may affect the perceived credibility of the establishment for future customers.

Frequently asked questions about The Brothers Barbers

Are the haircut prices at The Brothers barber Streatham competitive?

Reviews suggest that prices at The Brothers barber Streatham are average (£17 for a cut) and they offer specialized rates for children and seniors.

Can I expect a consistent experience at The Brothers barber Streatham?

Customer experiences vary significantly based on individual barbers. While some barbers receive high praise, others contribute to a perception of service inconsistency. It may be advisable to request a barber with positive reviews for a more reliable experience.

Does The Brothers barber Streatham offer any services beyond haircuts?

Yes, the barbershop offers a range of services, including custom cuts, men's manicures, and services catering to children. Some barbers have been noted for their unique approach and creative freedom.

Recent customer reviews and testimonials for The Brothers Barbers

The Brothers Barbers
Jean-ali Jiwan
4-Star
a week ago
Decent cut but it depends on the barber. Also, sometimes they don't seem to bothered but deep down they are good guys. Some of the fades could be a bit more polished. Average price £17. Offers children and senior cuts also. Overall 8/10
The Brothers Barbers
Arnau Maquera
4-Star
3 weeks ago
I've been there a few times, and both instances with the short guy cutting my hair were awful. It seems he stopped learning how to cut hair around the same time he stopped growing. Additionally, it's overpriced and the staff can be rude. I wouldn't recommend it to anyone.
The Brothers Barbers
Fernando Lago Pardo
4-Star
3 weeks ago
Mediocre service, wanting to finish the cut and get paid, I don't know why it has so many good reviews because it seems like they just want to finish to get the money. One of my worst feelings in a barbershop in London, very stale and unpleasant. My English is not good but body language is international and I am a sociable person, they ask me while they cut me off Happy? It could be deduced that no. On top of that they tell me to leave a comment, there you have it xD
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of The Brothers Barbers's customers had a positive experience.

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The Brothers Barbers

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
1236
reviews
Excellent
Good
Average
Fair
Poor
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About The Brothers Barbers

Barbers

Welcome to The brothers Barbers in Streatham, where you can find everything from the latest gents styles to a fresh interpretation of the classics.Our friendly and talented barbers and men’s hair stylists will give you the opportunity to look and feel your best.

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