Tattoo Studio 81's overall company reputation appears to be mixed based on the recent customer feedback. The data points to a discrepancy between individual artist experiences and the operational aspects of the studio. On the one hand, certain artists like Tom and Jan receive commendations for their skill and ability to make clients feel safe and listened to, leading to positive tattoo experiences. The atmosphere of the shop is described as brilliant and enjoyable, with praise for both the tattoo artists and piercer. Clients appreciate the wide range of flash pieces and reasonable pricing offered, as well as the same-day service accommodating spontaneous decisions. On the other hand, issues arise regarding further charges for touch-ups, with customers expressing dissatisfaction over perceived overpricing and the studio's response to their complaints. The lack of empathy and poor customer service, especially in sensitive cases such as remembrance tattoos, has led to discontent and a call for others to avoid the establishment. Negative experiences with regard to aftercare and the handling of fade issues seem to undermine the reputation of the studio, suggesting a need for consistent quality control and improved customer relations procedures.