No Ka Oi Tiki Reviews Summary

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Tattoo Shops | Philadelphia, PA

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610 S 4th St, Philadelphia, PA 19147, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about No Ka Oi Tiki?

As of Jul 06, 2024, 433 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of No Ka Oi Tiki's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

very thorough and gentle

amazing experience

10/10 experience every time

Great staff

WORTH IT

super clean and professional

the best

great experience

so kind and patient

WORST customer service

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
July 6, 2024
Last updated
July 6, 2024

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No Ka Oi Tiki's customer reviews analysis

The overall reputation of No Ka Oi Tiki Tattoo is characterized by a high level of customer satisfaction, highlighting professional, thorough, and personable service provision, particularly in the realm of piercings. Reviewers praise multiple aspects of the experience, including the staff's expertise in anatomy and jewelry selection, the cleanliness of the shop, and the friendliness of the personnel. The artists, especially Gerardo, receive commendations for their skill across various styles and their ability to bring clients' visions to life. The feedback points to a strong trend of repeat customers and referrals, suggesting a strong trust in the shop's services. However, there is a singular negative account that flags concerns over poor customer service and a lack of attention from the staff. Such an isolated report should be taken into context with the otherwise glowing reviews but nonetheless indicates an area for potential improvement.

Positive Feedback

Positive aspects gleaned from the feedback include the staff's expertise and professionalism, particularly apparent in the detailed and personalized attention given to piercings. Reviewers are highly satisfied with the cleanliness of the facility and the welcoming environment. The piercing specialists, like Hannah and Sam, are lauded for their thoroughness in the procedure, including selecting suitable jewelry, explaining pricing options, and offering tailored aftercare advice. Consistent praise is given to Gerardo, a tattoo artist who not only demonstrates remarkable artistic versatility but also contributes to a jovial and memorable experience for his clients. The ability to accommodate walk-ins and efficiently manage time further emphasizes the shop's dedication to customer service.

Concerns and Threads

Despite the overwhelmingly positive reception, there is an instance of negative feedback concentrating on customer service failures at the front desk. The review in question underscores a feeling of being unwelcome and describes the interaction with the staff as condescending and disinterested. This contrasts with the mentioned friendliness and professionalism, indicating an inconsistency that, if addressed, could improve the company's reputation further. However, it is important to note that this is a lone report within a sea of commendatory testimonials and may not reflect the norm at No Ka Oi Tiki Tattoo.

Frequently asked questions about No Ka Oi Tiki

Are walk-ins welcome at No Ka Oi Tiki Tattoo?

Yes, walk-ins are welcome. Many customers have reported the shop's willingness to accommodate them, even for multiple services. However, it's advisable to call ahead for availability, especially on busy days.

What should I expect in terms of hygiene at No Ka Oi Tiki Tattoo?

Customers consistently report that No Ka Oi Tiki Tattoo maintains a very clean and hygienic environment. Cleanliness is a crucial part of their operation, ensuring customer safety and comfort.

Can I get a personalized experience at No Ka Oi Tiki Tattoo?

Yes, the staff, especially the piercing and tattoo specialists, are known for providing personalized services tailored to client's anatomy, style preferences, and aftercare needs. Individual attention and professional recommendations are part of the customer experience.

Recent customer reviews and testimonials for No Ka Oi Tiki

No Ka Oi Tiki
Jazmin Flores
5-Star
3 months ago
I visited this shop today for a nose piercing, Hannah was very thorough and gentle! There was no surprise pokes, and she made sure before piercing that the jewelry would look right with my face. She made sure to mark where it matches with my anatomy which was something i was very pleased with. She even helped me on picking out jewelry and explaining the pricing and her own recommendations from each the more affordable options and the high end ones. She made sure to explain why they use the jewelry they use to start you off. I appreciate how thorough and professional she was as many service providers unfortunately don’t explain or guide customers through such service. Thank you a bunch Hannah!!
No Ka Oi Tiki
Nicole Winigrad
5-Star
5 months ago
We had an amazing experience with Sam (@Samantis) at No Ka Oi. Front desk was so nice to us. We walked in as a group of three on a Saturday and they were so willing to take us for multiple piercings each. She helped us plan our piercings out based on our anatomy. She’s clearly an expert at what she does. The piercing experience was excellent. I can not recommend enough.
No Ka Oi Tiki
Mariam ghobrial
5-Star
a year ago
10/10 experience every time I visit the shop. First off the vibes in there are always great, and it is always super clean. The shop has to have some of the nicest front desk people of any tattoo place I’ve ever been to. My artist, Gerardo, is the real treasure though. He is amazing at what he does and always execute my vision perfectly. It’s ridiculously impressive honestly. He has mastered so many different styles of tattoos, so whatever you’re looking to get done you can definitely trust him to tattoo it flawlessly. I used to exclusively go to another artist until I met Gerardo. The first time I went to the shop was a super last minute decision. My friend and I had decided that afternoon that we wanted to get matching tattoos. Since we live in a generation of instant gratification, we obviously wanted to go get them done asap. So we called a few shops to see if they could take walk ins and lo and behold No Ka Oi graciously offered for us to come in that day. The second we introduce ourselves to Gerardo there was an instant vibe. He was so patient and made sure we got exactly what we wanted. It was such a great experience. He had me laughing so hard the entire time that I barely noticed the pain from my tattoo lol. From that moment forward I have strictly gone to Gerardo for all of my tats and will continue to only go to him, for as long as he is tattooing here in philly. I have gotten about 10 tattoos from him in the past 7 months because his work is seriously just that good! I get so many compliments on my tats and everyone always asks who my artist is. I have recommended so many people to go see Gerardo and if you’re reading this, go book with him asap!! I can guarantee you won’t regret it. Not only are you gonna love your new tat but you will also have such a good time getting it done with Gerardo. Here’s a few pictures of some of the work he’s done on me… I never thought I would be this grateful to walk into the shop on that random Thursday afternoon but here i am, rocking and loving all of my tattoos!
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of No Ka Oi Tiki's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%
More details
No Ka Oi Tiki

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.5
/5
433
reviews
Excellent
Good
Average
Fair
Poor
More details

About No Ka Oi Tiki

Tattoo Shops
We opened our doors in March of 2001 offering aloha, art, and awesome piercings along with tattoos. We offer both male and female licensed artists and piercers working at the highest levels of our profession. All our tattooers specialize in a variety of different styles which allows us to bring your ideas to life. Our piercers are members of the Association of Professional Piercers (APP) which means we provide the highest quality of jewelry, in a variety of styles and metals including 14 & 18K Gold options. Come stop by and pay us a visit to make your dreams come true.
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