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Body Electric Reviews Summary

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Tattoo Shops | Los Angeles, CA

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7274 Melrose Ave, Los Angeles, CA 90046, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Body Electric?

As of Jul 06, 2024, 225 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Body Electric's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

super kind, gentle, and straightforward

professional and I like his work

fast, friendly, and runs an immaculate shop

Mecca of Tattoo and Piercing

Super kind and helpful staff

top-notch and deserves all the love

ABSOLUTELY DELIVERED

wonderful experience to have

doesn't value your time

terrible service

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
July 6, 2024
Last updated
July 6, 2024

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Body Electric's customer reviews analysis

The overall company reputation of Body Electric, based on the mixed customer reviews provided, seems to teeter between excellent service and professionalism to dissatisfaction with specific experiences. Serving as a piercing and tattoo studio, Body Electric has been praised for its clean environment, professionalism, and the expertise of its proprietor, Brian Keith Thompson, who is often referenced by name. Many customers report positive in-depth experiences, particularly reveling in the specialized attention to detail and the quality of the piercings and tattoos received. However, negative reviews indicate issues with service and management, including concerns about the pressure to follow the artist's design, miscommunication on appointment follow-ups, and a lack of value for the customer's time and the permanence of body modification. Customer experience quality appears to fluctuate, potentially linked to which staff members are involved in the service process.

Positive Feedback

Key positive aspects of Body Electric resonate through customer feedback emphasizing the high-quality, professional service and notable expertise in the field. Accolades are given for the immaculate, aesthetically pleasing studio, and practitioners' ability to deliver expert advice for jewelry selections and piercing placements, contributing to the positive experiences shared by clients. A personalized approach, such as the tailor-made constellation piercings, underscored by Brian's reputation and unmistakable precision, reflects a commitment to artistry and client satisfaction. Additionally, customers appreciate the immediate help with piercing changes, the sanitization standards, and the environment that offers discrete rooms for piercings, enhancing comfort and privacy.

Concerns and Threads

Contrasting with its positive aspects, Body Electric has received significant criticism on several fronts including customer service mishaps and the professionals' regard for client preferences. Customers reported incidents of service that was perceived as rushed or neglectful of the personal and permanent nature of piercings. There are accounts of pressure to conform to the designs preferred by the artist and unwillingness to accommodate personal requests, which coupled with inflexible deposit policies, can leave customers feeling disrespected and disenfranchised. Additionally, experiences of miscommunication over appointment scheduling, dismissive responses to inquiries, and even instances of piercing work being delegated to less experienced staff contribute to the negative sentiments expressed by some dissatisfied clients.

Frequently asked questions about Body Electric

Can I walk in for a piercing or tattoo, or do I need an appointment?

Body Electric operates primarily on an appointment-only basis. It is recommended to schedule an appointment in advance. You can call the studio to leave a voicemail or contact them by text message when they are open.

Is Body Electric a good place for someone new to piercings and tattoos?

Based on the reviews, Body Electric is recognized for its professionalism and the quality of their work. The studio maintains high sanitization standards and provides personalized service, making it a potentially good choice for newcomers as long as clear communication with the service provider is established.

What should I do if I have concerns about a piercing I received from Body Peoples?

If you have concerns about your piercing, it is important to communicate directly with the studio. In the reviews, it is noted that the studio is helpful when it comes to post-service issues, so reaching out for advice or assistance with your piercing should be your first step.

Recent customer reviews and testimonials for Body Electric

Body Electric
Mariah Dillard
5-Star
a month ago
Love it here! Got some jewelry changes over the years here and they are super kind, gentle, and straightforward. I am looking forward to coming back and actually getting pierced and tatted but so far, this place is great. I really appreciate y’all!
Body Electric
Kuwilileni Hauwanga
5-Star
3 months ago
I waited to write this review until after I had gotten my nose rings fixed. A couple years ago I came into the shop and asked if they could take a look at my piercing. Brian proceeded to say it was crooked and needed to come out completely/we needed to start over and he would repierce it in a couple days. This was the first red flag, I did not want this and felt pressured to agree with his expertise. Fast forward y'all I show up on said day and he isn't there! So his very kind apprentice does the piercing, I can't even be mad at them for it being crooked because they shouldn't have had to pierce in the first place. This piercing was crooked and would not stay in my nose, they had over bent the post, so I ended up having to get it piercing a THIRD TIME y'all! All that just to say this shop doesn't value your time or the permanence of what they're doing with your body. My piercer at CDMX listened to my concerns, took time to find the right jewelry for my face, measured my face, drew a line, recalibrated etc, to really make sure it was symmetrical and no ones time was waisted. There's a big difference between a professional and someone just going through the motions. This place is more an assembly line/similar to piercing spots you see near a university. (Important disclaimer: I made a video for this tattoo shop when I worked at Buzzfeed (that has over 2 M views, yikes!) but actually now that I'm older and have had my nose piercing fixed by another piercer I cannot in good conscious recommend this place or Brian Keith Thompson anymore.)
Body Electric
Janina Rudzinski
5-Star
4 months ago
I ring the bell at 9:15 and some guy yells out the window “we’re closed” I wasn’t even getting a piercing was going to ask a question or buy jewelry Have a better attitude bro… am I supposed to be sorry goggle says you close at 9:30? I drove almost an hour to get here
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Body Electric's customers had a positive experience.

Positive
80%
Neutral
0%
Negative
20%
More details
Body Electric

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.6
/5
225
reviews
Excellent
Good
Average
Fair
Poor
More details

About Body Electric

Tattoo Shops
Body Electric is a quality tattoo shop & body piercing shop in Los Angeles, CA that is and has been a passionate provider of specialized artistic tattoo design, consulting, and piercing services in the Melrose, Los Angeles area. We stock only the highest quality body jewelry from manufacturers including Anatometal, Industrial Strength, Neometal, and Body Vision. Our tattoo artists create custom artwork or they can bring your sketches to life. Each client is treated with integrity and respect, and we do not discriminate against race, nationality, religious background, or sexual orientation. Our tattoo parlor blends old-school values with modern safety standards. Our tattoo and piercing artists are fully licensed and highly knowledgeable.
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