homepage
/
San Francisco, CA
/
Parks
/
Sonoma Traintown Railroad

Sonoma Traintown Railroad Reviews Summary

Unclaimed

Parks | San Francisco, CA

Claimed

20264 Broadway, Sonoma, CA 95476, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Sonoma Traintown Railroad?

As of Mar 24, 2024, 1264 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Sonoma Traintown Railroad's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
March 24, 2024
Last updated
March 24, 2024

Own this business?

Claim your Trustguide profile ans start building genuine reltionship wih your customers.
Claim it today

Sonoma Traintown Railroad's customer reviews analysis

Sonoma TrainTown Railroad maintains a predominantly positive reputation among those who have visited, particularly highlighted by its attractiveness to families with young children. The train ride, at a cost of $9.75 per person, is frequently mentioned as a worthwhile experience, offering scenic views, a charming mini-town, and a petting zoo. The accompanying attractions, like the carousel, rollercoaster, and exploration of a full-sized train, further contribute to the park's appeal. However, the carousel has received criticism for being outdated and lacking music, possibly detracting from the overall experience. The park's manageability in terms of size and the affordability of tickets are positively noted. While the venue provides entertainment for various ages, it becomes clear that its appeal is strongest for younger children. Some reviews suggest limited ride offerings and possible concerns over line management. Nonetheless, the park's accessibility and the nostalgic value for returning visitors reinforce a favorable reputation with a recommendation for nearby residents and cautious consideration for those traveling longer distances.

Positive Feedback

Feedback indicates that Sonoma TrainTown Railroad is a prime destination for families, particularly with young children. The standout feature is its train ride, which offers a scenic tour complete with miniaturized landscapes and a fun petting zoo stop. The value added by the historical ambience and engaging attractions enriches the customer experience. Key positive aspects include the park's accessibility, reasonable ticket prices, and the variety of rides that cater to both children and adults. Repeated mentions of the serenity provided by the shaded areas and the breeze during the train ride add to the allure of visiting on warmer days. The convenience of purchasing tickets and the short wait times enhance the customer experience.

Concerns and Threads

Some areas of improvement for Sonoma TrainTown Railroad have been identified in customer feedback. Although the park is commended for its family-friendly nature, there's mention of its limited size and ride options, which may not justify longer commute times for some visitors. The carousel's condition has been a point of criticism, being described as small and antiquated without music, which could affect the enjoyment level for this specific attraction. Concerns regarding line management have been raised, especially during busy periods. Lastly, some visitors may have overlooked purchasing options, indicating a need for clearer communication about ticket sales at the concession stands.

Frequently asked questions about Sonoma Traintown Railroad

What is the cost of the train ride at Sonoma TrainTown Railroad?

The train ride costs $9.75 per person, which includes a scenic journey around the park and a stop at a mini-town with a petting zoo.

Are there attractions suitable for adults at Sonoma TrainTown Railroad?

Yes, the park has a variety of rides and attractions that are fun for both children and adults, including a rollercoaster and a full-sized train for exploration.

Can I buy tickets for rides at Sonoma TrainTown Railroad's concession stand?

Yes, in addition to the main entrance, you can purchase tickets for rides at the concession stand, a convenience that not all visitors may be aware of.

Recent customer reviews and testimonials for Sonoma Traintown Railroad

Sonoma Traintown Railroad
Chelsea zhang
4-Star
5 days ago
Lovely yet small park with train and other rides. We waited for about 10 minutes to get on the train at Sunday afternoon. It’s around 15 minutes, costing $9.75 per person. The train stopped at a mini town where you can feed goat and llama. On the train ride, we experienced waterfalls, pools, bridge, tunnel and farm houses(all mini version; but planned and placed thoughtfully:) The Carousel🎠 is too small and a bit old without any music while running. I like the ‘Southern pacific train’ at the gate where you get inside to explore what a real train looks like and kids can climb to the higher seat through ladders. Much fun! Worth visiting if you’re nearby or want to stop by; but I may not recommend taking 1+ hour drive just for the train ride.
Sonoma Traintown Railroad
Lindsay Berg
4-Star
6 months ago
We’ve been to TrainTown twice and my son loved it both times. As a 2.5 year old, he couldn’t get enough. He’s a tall kid and was so excited when he was tall enough to go on the rollercoaster there. We were shocked but he had a blast! Walking through the old train is pretty neat too. Pro tip: A lot of people didn’t realize that you can enter and buy the tickets for the rides at the concession stand. You don’t have to stand in line outside the door to get in.
Sonoma Traintown Railroad
Papa Bear
4-Star
5 months ago
Small place for the kids to have fun, with less than 6 rides and a train trip that costs almost $10 per person. Not much for line control and it can get busy, even on weekdays.
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Sonoma Traintown Railroad's customers had a positive experience.

Positive
Neutral
Negative
More details
Sonoma Traintown Railroad

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.5
/5
1264
reviews
Excellent
Good
Average
Fair
Poor
More details

About Sonoma Traintown Railroad

Parks
Quarter-scale, old-timey train making 20-minute trips to a mini town with a petting zoo & rides.
Expand