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Smileworks Liverpool Reviews

Rated 4.9 based on 1554 Reviews

Liverpool One, 1a Kenyons Steps, Liverpool L1 3DF

Dentists Liverpool

Published on
February 9, 2024
Last updated
June 15, 2025

Reviews Summary

Customer feedback for Smileworks, a cosmetic dental practice, is overwhelmingly positive, with reviewers frequently noting the professionalism, care, and friendliness of the staff. Many customers highlight experiences with specific team members such as Eduardo, Andreea, Paula, and Emma, all of whom are credited with making patients feel comfortable and at ease, especially those with dental anxiety. The only recurring criticism is the cost, which a small number of reviews mention as being higher than expected.

Common feedback includes praise for the knowledgeable staff, effective communication, and pain-free procedures—especially regarding orthodontics, composite bonding, and hygienist appointments. Patients mention smooth extractions, clear explanations of treatments, and a supportive reception and coordination team. The reviews often specify that the environment is welcoming, and several note repeat visits and long-term patient relationships.

Overall, Smileworks is regarded as a reputable and highly competent provider of cosmetic dentistry within its region. The team's expertise, caring approach, and capacity to handle nervous patients reinforce its positive reputation in the field of dental care. Most customers are satisfied with their results and recommend Smileworks for a variety of dental and cosmetic procedures.
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What Customers Are Saying About Smileworks Liverpool?

fantastic job of making me feel comfortable

super friendly and helpful

very relaxed and comfortable

very positive experience

put me at ease throughout the whole thing

level of care was amazing

so professional, safe and informative

great experience with him

delivered exactly the look I wanted

incredibly kind, professional, and attentive

Trustguide extracts key phrases from reviews about Smileworks Liverpool and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Smileworks Liverpool's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Smileworks Liverpool Ratings

5

As of Based on 1554 revies as of Feb 09, 2024

Smileworks Liverpool Score

90%

As of Based on 1554 revies as of Feb 09, 2024

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Customer Reviews

As of Jun 15, 2025, 1554 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Smileworks Liverpool's publicly available reviews View source

Damola Arasanmi rated Smileworks Liverpool 5 stars
2 weeks ago
The service here has been great so far, with really professional and knowledgeable staff. Eduardo and Andreea did a fantastic job of making me feel comfortable during my first brace fitting. Likewise, I had a previous appointment for a filling and hygienist cleanup. The dentist and her assistant were excellent at making me feel at ease, especially since I was feeling very nervous. Despite being a bit expensive, it's been great so far; I can't wait to see the results of my smile makeover.
Jodey Snyman rated Smileworks Liverpool 5 stars
a week ago
Paula and the team at Smileworks are super friendly and helpful. I’ve had 4 visits here so far and can’t praise them enough for how welcoming and professional they are. Thanks for looking after me! I would definitely recommend them to anyone who is looking for dental work. Thanks Smileworks. 👌🏻
Charlotte Selway rated Smileworks Liverpool 5 stars
a week ago
Had such a great experience at Smileworks. From my first initial appointment I had with Paula to my composite bonding she made me feel very relaxed and comfortable, consistently asking if I was ok or if I needed any breaks and, I am very happy with my results. Also had my wisdom tooth removed at Smileworks and there was no pain after, very smooth extraction and recovery! The reception team are also wonderful, very well mannered especially the lad who works on reception (not sure of his name!). Overall, very enjoyable experience and atmosphere at Smileworks would highly recommend especially to those who are nervous about going the dentist!

Frequently Asked Questions About Smileworks Liverpool

Are Smileworks staff experienced with nervous or anxious dental patients?

Yes, reviews frequently mention that Smileworks staff are attentive and skilled at easing anxiety. Many patients who reported being nervous felt comfortable and supported throughout appointments, thanks to clear communication and a gentle approach.

What dental procedures are offered at Smileworks?

Smileworks provides a variety of dental treatments, including composite bonding, braces and orthodontics, hygienist cleanings, fillings, extractions, and cosmetic smile makeovers. Several reviews mention positive results from both routine care and more advanced cosmetic services.

How does the appointment and care process work at Smileworks?

Patients first attend a consultation where treatment options are explained. Coordinators assist with planning and logistics. Appointments are managed efficiently with support from reception and treatment staff, ensuring a clear workflow and well-communicated procedures.

About Smileworks Liverpool

Dentists
Smileworks is a cosmetic dental clinic offering a range of dental services, including orthodontics, composite bonding, hygiene treatments, and general dentistry. The business serves both new and returning patients seeking routine or specialized cosmetic procedures, delivered in-person by a team of dental professionals and coordinators.

Smileworks operates through scheduled appointments at their clinic. The workflow includes initial consultations, thorough explanations of treatment plans, support from coordinators for logistics and finances, and detailed aftercare from dental staff. The team is structured with dentists, dental assistants, hygienists, and reception personnel, ensuring a comprehensive and organized service delivery.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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