Sinners Tattoo Studio has garnered a generally positive reputation, with praise centered on the welcoming and accommodating nature of its staff, especially the front desk personnel, namely Sonchee, who is mentioned in several reviews for her excellent customer service skills. Artists like Ricky, Travis, Sergio, and Chris have been commended for their precision and creativity, as well as their ability to execute intricate line work. Many customers left with the intention of returning and recommending the studio to others, indicating high customer satisfaction. Despite the primarily positive experiences, there have been criticisms regarding the lack of upfront pricing information and aftercare instructions. An incident of perceived impatience by an artist with a customer's request for tattoo placement adjustment also detracts from an otherwise stellar reputation. These incidents suggest room for improvement in customer communication and service aspects.