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SimonMed Imaging

SimonMed Imaging Reviews Summary

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Physiotherapists | US

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917 Rinehart Rd Ste 1051, Lake Mary, FL 32746, United States

Trustguide Rating

TrustScore®
A+
A
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C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about SimonMed Imaging?

As of Mar 13, 2024, 2221 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of SimonMed Imaging's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 18, 2024
Last updated
March 13, 2024

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SimonMed Imaging's customer reviews analysis

The reputation of SimonMed Imaging - Lake Mary II, as reflected in the latest customer reviews, appears to be very positive. Clients are consistently reporting being greeted warmly with smiles and respect from all staff members. A common theme amongst these experiences is the level of care and kindness directed towards patients, especially appreciated by those who felt nervous prior to their respective appointments. The efficiency and professionalism of the staff are also points of commendation, as customers reported prompt service that adhered to scheduled appointment times. The technicians, notably named individuals like Nadia, Kaitlyn, and Connie, received specific praise for their comforting demeanor and technical competence. The ability of the staff to provide a relaxing atmosphere and pleasant experience even during potentially uncomfortable procedures has been a clear factor in the overall satisfaction of their customers.

Positive Feedback

Key positive aspects from the customer feedback include: the friendly and respectful approach of the staff, punctuality in honoring appointment times, and the ability to schedule prompt appointments, in some cases as soon as the next day. Notably, the technical staff members were appreciated for their detailed explanations, calming presence, and skilled execution of exams, which made the patients comfortable. The positive energy and professionalism were consistently mentioned along with the convenience and ease with which exams were administered. Customers were quick to recommend SimonMed Imaging - Lake Mary II to others, indicating a strong endorsement of their services.

Concerns and Threads

The reviews provided do not detail any significant negative experiences or critical feedback about SimonMed Imaging - Lake Mary II. Customers seem to have had overwhelmingly positive encounters, with no overt complaints or issues cited that could be used to assess areas for improvement. While this can be seen as an indication of customer satisfaction, it does not present a balanced opportunity to evaluate any potential shortcomings of the service or experiences that could be enhanced.

Frequently asked questions about SimonMed Imaging

How does SimonMed Imaging - Lake Mary II accommodate patients who are nervous about their exams?

According to customer reviews, the staff at SimonMed Imaging - Lake Mary II are highly attentive and caring, working actively to relax and calm patients who are nervous about their exams, ensuring a comfortable experience.

Can SimonMed Imaging - Lake Mary II provide prompt appointment scheduling?

Yes, SimonMed Imaging - Lake Mary II has received positive feedback for being able to schedule appointments quickly, sometimes even for the next day, which is particularly appreciated by those requiring urgent imaging services.

Are the staff at SimonMed Imaging - Lake Mary II professional and knowledgeable?

Absolutely, reviews consistently highlight the staff's professionalism, friendliness, and expertise. Technicians such as Nadia, Kaitlyn, and Connie have been specifically commended for their technique and ability to provide a reassuring and competent service.

Recent customer reviews and testimonials for SimonMed Imaging

SimonMed Imaging
Rosita Garcia
5-Star
a month ago
I was treated with respect. The staff from the minute I went in it was , Good morning , Do u have an appt ? With a very pretty smile. When it was my turn , it was so friendly in the area to seen in the back. I was very nervous and they were so concern , they all try to get me calm. I could feel the love shown to me. I need to go BK net week and I'm ready. 🤗 That's a place if u go in nervous, u leave very relaxed and smiley. 😁
SimonMed Imaging
Patrick Williams
5-Star
a week ago
I arrived early for my appointment and they were punctual with my set time. When they took me back for my exam I didn't have to wait again. I was in and out quickly. They did great!
SimonMed Imaging
Mary Beth Donaldson
5-Star
2 months ago
Everyone from the front office staff to the technicians were polite, kind, and caring. I was nervous when I arrived but felt relaxed before the test. I spent three hours on the phone on Monday trying to get this MRI scheduled. The first appointment was 2 weeks out of longer. Then I called Simon Med Imaging. They were able to give me an appointment the next day! If I ever need this type of service again, they will be my first call!
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of SimonMed Imaging's customers had a positive experience.

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SimonMed Imaging

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.6
/5
2221
reviews
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About SimonMed Imaging

Physiotherapists

SimonMed Imaging is one of the nation’s largest physician-owned outpatient radiology and imaging providers. With a 98% patient satisfaction rating, SimonMed Imaging offers same-day appointments, convenient locations, affordable pricing, and the most advanced technology. Services offered include MRIs, CT Scans, 3D Mammography, Ultrasound, X-rays and more (modalities may vary by location). We have over 150 imaging centers in the United States, with locations throughout Florida. Our mission is to provide best-in-class affordable care through the use of advanced technology.

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