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Marc Gregory Guillen

Marc Gregory Guillen Reviews Summary

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Physiotherapists | Chicago, IL

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2618 W Division St suite B, Chicago, IL 60622, United States

Trustguide Rating

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A
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C
D
F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Marc Gregory Guillen?

As of Mar 13, 2024, 267 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Marc Gregory Guillen's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
February 14, 2024
Last updated
March 13, 2024

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Marc Gregory Guillen's customer reviews analysis

Analyzing the collective customer feedback for Free Body Physical Therapy, it is evident that the company maintains a sterling reputation, characterized by highly personalized and effective care. Clients frequently commend the individualized approach to treatment, with multiple reviews highlighting the ability of the therapists, Michal and Marissa in particular, to deliver novel exercises and techniques catered to specific conditions. The incorporation of unique treatments such as dry needling indicates a willingness to employ a diverse array of methods to facilitate recovery. The practitioners' knowledge, attentiveness, and dedication to listening to their clients' needs emerge as consistent themes, contributing to the company's acclaim. The expressed satisfaction with the scheduling flexibility and front desk staff's efficiency further enhances the overall customer experience. The team's dynamic is also frequently lauded, suggesting that the collaborative environment at Free Body Physical Therapy plays a significant role in their success and in attracting repeat visits from clients with various injuries.

Positive Feedback

Positive aspects of Free Body Physical Therapy gleaned from the reviews are manifold. The primary commendations stem from the clinic's customized care and the staff's professional expertise. Physical therapists like Michal and Marissa are praised for their innovative exercise regimens, which are unfamiliar to even experienced patients, and for addressing complex conditions such as autoimmune diseases and chronic pain effectively. The implementation of dry needling by skilled therapists stands out as a particularly appreciated service. Another significant positive note is the team's communicative approach, which ensures patients understand their treatments and feel involved in their care. Moreover, the therapists are recognized for their ability to diagnose underlying issues and to educate clients on maintaining improvements post-therapy. Equally important is the operational excellence manifested in the ease of booking and managing appointments, as well as the proficient handling of insurance matters by the administrative staff.

Concerns and Threads

The dataset provided reveals a scarcity of negative feedback for Free Body Physical Therapy; however, it is essential to maintain a balanced view. One potential area for improvement, suggested by the context rather than explicit critique, could lie in the intense nature of some treatments like dry needling, which might be uncomfortably painful for some clients despite the overall benefits. Also, while the adaptability and troubleshooting nature of the care plan is generally seen as a positive, it could pose challenges for patients preferring a more predictable treatment approach. Additionally, the mention of a 'frustrating' scheduling scenario hints at possible infrequent administrative challenges in handling dynamic client schedules. It is worth noting that these inferences are drawn from an overwhelmingly positive set of reviews and must therefore be interpreted with caution due to the lack of recurring negative themes.

Frequently asked questions about Marc Gregory Guillen

Does Free Body Physical Therapy offer personalized treatment plans?

Yes, Free Body Physical Therapy is celebrated for their personalized treatment plans. Therapists work closely with clients to deliver customized exercises and interventions, like dry needling, catered to individual needs and conditions.

Are the therapists at Free Body Physical Therapy knowledgeable and communicative?

The therapists at Free Body Physical Therapy are highly regarded for their professional expertise, knowledge, and communicative approach. Therapists Michal and Marissa, in particular, are frequently commended for their ability to educate patients about their conditions and treatments.

Can I expect a satisfactory administrative experience when dealing with scheduling and insurance at Free Body Physical Therapy?

Yes, reviews indicate that clients have a positive experience with scheduling appointments and handling insurance. The front desk staff is noted for their patience, efficiency, and help in ensuring clients receive the appointments and support they need.

Recent customer reviews and testimonials for Marc Gregory Guillen

Marc Gregory Guillen
Shannon Wong
5-Star
a month ago
So happy I found this place. Michal, my PT, is very personable and knowledgeable. I like that it's one-on-one and they don't use your standard go to exercises. I've gone to a lot of different PT places and Michal has me doing exercises I've never done before. Also, dry needling! Recently started adding it into my sessions and wow! Hurts but really does help and Michal takes great care in listening to me and focusing each session to what my body needs at the time. 100% recommend!
Marc Gregory Guillen
Kara Bischoff
5-Star
a month ago
I could not recommend Free Body Physical Therapy enough. If you are looking for quality individualized care, this is the place for you. I have been to many physical therapists throughout my life and sports career, but no one could pinpoint or resolve my symptoms. After going to see Marissa at Free Body a year ago, she helped me finally find answers to my symptoms. I was diagnosed with an autoimmune condition that I was dealing with for years. Not only did Marissa recognized these symptoms and direct me to the proper care, but she now helps me to manage my pain and flare ups with exercises tailored specifically to me. The other staff members at Free Body are always so pleasant and friendly as well. The staff works so well together as a team to help each of their patients. They truly care about you and your healing journey. It makes going to physical therapy enjoyable! Marissa and Free Body have helped me so much in this last year, and I couldn't thank them enough!!!
Marc Gregory Guillen
Lacey Fournier
5-Star
a month ago
I’ve been to Free Body Physical Therapy twice now for two different injuries. This place is absolutely wonderful. Michal was my physical therapist both times and I left feeling so much better both times. He took the time to really listen and is super knowledgeable. The exercises really helped and I felt improvement after just 1-2 visits. The staff are professional and accommodating. If you’re looking for a physical therapist, I highly recommend Free Body!
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Marc Gregory Guillen's customers had a positive experience.

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Marc Gregory Guillen

Overall Rating

TrustScore®
A+
A
B
C
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Overall Rating
5
/5
267
reviews
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About Marc Gregory Guillen

Physiotherapists

Free Body Physical Therapy is a neighborhood physical therapy practice nestled at the border of Wicker Park and Humboldt Park, serving patients from many surrounding neighborhoods including Ukrainian Village, Logan Square, Bucktown and West Town.We support full body care and treatment, putting your health, daily activities, and physical goals into focus. You’ll receive personal care and attention at each appointment, and education specific to your needs to support your continued health post-therapy. By understanding your body’s unique design, physical therapy can provide treatment equal to or more effective than surgery and injections, with your healing beginning immediately.We now offer dry needling, concussion & vestibular rehab

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