Silverton Mortgage advisors have a reputation for offering substantial guidance throughout the mortgage process, often likened to mentorship, particularly beneficial for first-time homebuyers. They are known to check in proactively and respond promptly to any inquiries, ensuring clients are well-informed at every step.
Customer reviews highlight a high level of efficiency in the closing process with Silverton Mortgage. With reports of closing homes in exceptionally short periods, such as 25 days, and staff working diligently through holidays and adverse conditions, the company is known for its commitment to deadlines and swift operations.
Silverton Mortgage is generally praised for its prompt and frequent communication. However, some clients have noted initial slow communication, later attributed to the extensive preparatory work undertaken by the team. Continuous improvement in setting upfront communication expectations may further enhance their client experience.
