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Shiraz Palace Reviews Summary

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Mediterranean Restaurants | Liverpool

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45 Ranelagh St, Liverpool L1 1JR

Trustguide Rating

TrustScore®
A+
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Shiraz Palace?

As of Mar 31, 2024, 2556 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Shiraz Palace's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
March 31, 2024
Last updated
March 31, 2024

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Shiraz Palace's customer reviews analysis

Shiraz Palace maintains a strong reputation, characterized by consistently positive sentiment across customer reviews. The feedback highlights an appreciable company profile with a focus on quality food, sizeable portions, and attentive service. Customers frequently commend the palatable and diverse menu, which is well-received in terms of taste and variety, albeit some indicate a preference for more customizable options to reduce waste. The atmosphere of the establishment is described as warm, welcoming, and somewhat unique, contributing to the overall dining experience. Moreover, the establishment's family-friendly approach, by ensuring accommodation for children and infants, is notably appreciated. Staff conduct and efficiency in service emerge as recurring commendatory themes, enhancing the company’s customer-centric image. Price points are mostly perceived as reasonable, especially for the portion sizes offered, although there are isolated mentions of the menu being slightly expensive. The beverage selection, specifically cocktails, is also highlighted positively, although the range of beers could be limiting for some patrons.

Positive Feedback

Key positive aspects of Shiraz Palace include the high-quality, generously-portioned meals that satisfy customer appetites. The staff consistently receive accolades for their friendly behavior, patience, and attentiveness, which notably enhances the dining experience. The ambiance is frequently described as cozy and inviting, with unique décor that resonates with diners, creating an almost thematic dining environment. The establishment's capacity to accommodate families, with space for pushchairs and the provision of high chairs, adds to the family-friendly reputation, making it a convenient choice for customers with children. Value for money is underscored by customers who perceive the menu prices to be justifiable and reasonable, given the generous portion sizes and the restaurant's prime urban location. Furthermore, the cocktail offerings are cited as both fantastic and tasty, providing a well-rounded beverage choice for customers outside the main dishes.

Concerns and Threads

On the less favorable side, some customers express a desire for more flexible meal options to prevent food waste, indicating that the standard serving size is too large for certain individuals. There is also a critique regarding the range of beer offerings, which some customers find to be insufficient for a restaurant's beverage menu. While the portions are generally seen as a positive, the large size has occasionally been perceived as contributing to a higher menu price, with some guests mentioning the cost as slightly expensive. Although many reviews are overwhelmingly positive, these points of contention may influence the decision-making of potential customers who prioritize customizable portion sizes, a wide selection of beers, or are more price-sensitive in their dining choices.

Frequently asked questions about Shiraz Palace

Does Shiraz Palace offer options for customizing meal portions to reduce waste?

While reviewers frequently praise the generous portion sizes, some have noted the lack of customizable meal options. It may be beneficial for potential customers to inquire if the restaurant can accommodate requests for smaller portions or a la carte items.

Are there family-friendly facilities available at Shiraz Palace?

Yes, Shiraz Palace is accommodating to families, providing sufficient space for pushchairs and offering high chairs for children, thereby ensuring a comfortable dining experience for all ages.

Is the pricing at Shiraz Palace considered reasonable?

Most customers find the pricing at Shiraz Palace to be reasonable, especially considering the location in the city and the generous food portions served. However, a minority regard the prices as slightly on the higher side, so value perceptions may vary.

Recent customer reviews and testimonials for Shiraz Palace

Shiraz Palace
Janice Shaw
5-Star
3 months ago
Loved this place. The food was tasty, and you can watch it being cooked over the hot coals. Portion sizes are generous, too. Restaurant staff were friendly and helpful, and cocktails were great, too. The menu price is very reasonable, especially when you consider you are in the city. The atmosphere is very warm and welcoming and a little quirky. I love it. Kid-friendliness: We had a 5 month old, and they made sure we had plenty of space to put the pushchair.
Shiraz Palace
Lou “Mrs Xxx” Beary
5-Star
a month ago
Beautifully decorated, warm welcome. Food fresh and hot but unfortunately way to much for me. I'd never eat rice, chips and salad. It'll would be nice to have the options save the waste. Would recommend and if we're ever in Liverpool again it'll be the first place I'd go.
Shiraz Palace
Andy Roberts
5-Star
3 weeks ago
I've walked past this place a few times, as it's in a prime spot in the city opposite the Adelphi and Lewis's. So thought we would try it out for lunch. The restaurant has a tree in the centre with overhanging branches and gives you the feeling that you're eating in a garden. The menu was mainly pizza, burgers and kebabs. I chose Chicken curry, which came with rice, chips and salad. It was slightly expensive but you do get very large portions, there was so much that I couldn't eat it all. Not a great range of beers, but it's mainly a restaurant after all. Staff were very helpful and service was very quick.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Shiraz Palace's customers had a positive experience.

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Shiraz Palace

Overall Rating

TrustScore®
A+
A
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C
D
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Verified by
Trustguide®
Overall Rating
4.6
/5
2556
reviews
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About Shiraz Palace

Mediterranean Restaurants
Mediterranean bistro featuring charcoal-grilled meats, pizzas & wines in a sleek bi-level space.
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